Staff are very welcoming and professional in sales and servicing. The only thing that is an issue is for some reason the technician couldn’t reset the service indicator on the car and therefore tried to charge me an additional £200 to investigate further, as you can imagine this wasn’t a pleasant phone call. However the manager intervened and waived the change. But I have had to re-book the car back in to get the sorted. What was a nice touch was I had a lovely curtesy car and will be getting another one, which will probably make me want to buy one. Hope they can get the service indicator sorted on my Range Rover. Overall staff are excellent.
Verified User
•
Nov 20, 2023
5.0/5
5.0/5
All good 👍
Verified User
•
Nov 14, 2023
5.0/5
5.0/5
Booked an MOT through the online system, all confirmed. Until I called the site and they don’t do MOTs on Saturdays. James really helped secure someone to come in and sort for me on the Saturday James went above and beyond! Total pleasure
Verified User
•
Nov 13, 2023
5.0/5
5.0/5
Very professional all round team.
Verified User
•
Nov 13, 2023
5.0/5
5.0/5
Excellent service
Verified User
•
Nov 12, 2023
4.0/5
4.0/5
Very good, but missed one charging cable
Verified User
•
Nov 10, 2023
5.0/5
5.0/5
Ian Newell has been excellent since the day of placing the order. Despite the wait (which was not his fault) he always kept me informed and aware of due date.
Verified User
•
Nov 9, 2023
5.0/5
5.0/5
Great service and all the additional work was carried out correctly.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Staff are very welcoming and professional in sales and servicing. The only thing that is an issue is for some reason the technician couldn’t reset the service indicator on the car and therefore tried to charge me an additional £200 to investigate further, as you can imagine this wasn’t a pleasant phone call. However the manager intervened and waived the change. But I have had to re-book the car back in to get the sorted. What was a nice touch was I had a lovely curtesy car and will be getting another one, which will probably make me want to buy one. Hope they can get the service indicator sorted on my Range Rover. Overall staff are excellent.
Verified User
•
Nov 20, 2023
5.0/5
5.0/5
All good 👍
Verified User
•
Nov 14, 2023
5.0/5
5.0/5
Booked an MOT through the online system, all confirmed. Until I called the site and they don’t do MOTs on Saturdays. James really helped secure someone to come in and sort for me on the Saturday James went above and beyond! Total pleasure
Verified User
•
Nov 13, 2023
5.0/5
5.0/5
Very professional all round team.
Verified User
•
Nov 13, 2023
5.0/5
5.0/5
Excellent service
Verified User
•
Nov 12, 2023
4.0/5
4.0/5
Very good, but missed one charging cable
Verified User
•
Nov 10, 2023
5.0/5
5.0/5
Ian Newell has been excellent since the day of placing the order. Despite the wait (which was not his fault) he always kept me informed and aware of due date.
Verified User
•
Nov 9, 2023
5.0/5
5.0/5
Great service and all the additional work was carried out correctly.