Ian Newell is excellent. He knows everything about the vehicle and explains all the features clearly and comprehensively.
Verified User
•
Apr 8, 2024
5.0/5
5.0/5
Great service, with a quick turn around.
Verified User
•
Apr 8, 2024
5.0/5
5.0/5
The best customer service from Rob we have had in over 15 years of dealing with you
Verified User
•
Apr 5, 2024
5.0/5
5.0/5
It just worked. I booked on the phone - call was answered quickly and I was dealt with politely and efficientlyEfficient, welcoming and personable
Verified User
•
Apr 3, 2024
5.0/5
5.0/5
Organised, friendly and professional
Verified User
•
Apr 1, 2024
5.0/5
5.0/5
Very helpful and smooth process!
Verified User
•
Apr 1, 2024
4.0/5
4.0/5
The booking process was easy, I delivered the car in the morning and it was ready for me on my return. I have to assume the service was carried out as required, as I have no way of checking, and the car had been cleaned.I had one problem that I shouldn't have had, I requested that the wheels be swapped front to rear, to even tyre wear. On my drive home warning lights came on, low tyre pressures. The display indicated that the front tyres were over inflated, the rears under inflated. Tyres pressures front and rear on the Defender are different, it must be obvious to anyone, particularly a trained LR technician, that the tyre pressures would need to be reset.
Verified User
•
Mar 30, 2024
5.0/5
5.0/5
Due to unfortunate circumstances, the hand over wasn't that smooth, but the customer service to help rectify things has been very good.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Ian Newell is excellent. He knows everything about the vehicle and explains all the features clearly and comprehensively.
Verified User
•
Apr 8, 2024
5.0/5
5.0/5
Great service, with a quick turn around.
Verified User
•
Apr 8, 2024
5.0/5
5.0/5
The best customer service from Rob we have had in over 15 years of dealing with you
Verified User
•
Apr 5, 2024
5.0/5
5.0/5
It just worked. I booked on the phone - call was answered quickly and I was dealt with politely and efficientlyEfficient, welcoming and personable
Verified User
•
Apr 3, 2024
5.0/5
5.0/5
Organised, friendly and professional
Verified User
•
Apr 1, 2024
5.0/5
5.0/5
Very helpful and smooth process!
Verified User
•
Apr 1, 2024
4.0/5
4.0/5
The booking process was easy, I delivered the car in the morning and it was ready for me on my return. I have to assume the service was carried out as required, as I have no way of checking, and the car had been cleaned.I had one problem that I shouldn't have had, I requested that the wheels be swapped front to rear, to even tyre wear. On my drive home warning lights came on, low tyre pressures. The display indicated that the front tyres were over inflated, the rears under inflated. Tyres pressures front and rear on the Defender are different, it must be obvious to anyone, particularly a trained LR technician, that the tyre pressures would need to be reset.
Verified User
•
Mar 30, 2024
5.0/5
5.0/5
Due to unfortunate circumstances, the hand over wasn't that smooth, but the customer service to help rectify things has been very good.