The presentation of the vehicle and the extremely comprehensive explanation provided by Ian Newall of its functionality, features and controls, with helpfully pre-set driver choices.

After another disappointing start to the experience and frustration with the car, Mark Perkins finally showed the levels of customer service expected with a 'prestige' car company. In fact, Mark did everything possible to alleviate any further concerns or frustrations and was a joy to deal with. Thank you, Mark!

Detailed handover given by Ian. He knew we had had a defender before so informed us of the updates and differences to our previous vehicle. Helped set up our phones.

Excellent service received

Our sales representative, Ian Newell was very informative both at the initial reservation, throughout the ordering period (of 13 months) and at handover and everyone else we encountered int he dealership were also helpful and pleasant. Pleased that its a dog friendly environment!

easy and helpfulvery efficient and helpful

Easy to check in and quickerVery helpful staff

Thank you to all at Landrover especially Rob Haigue who was a great help. He kept me up to date all the way through from purchase to delivery, always responding in good time to any of my queries. He also went out of his way to help me attach a roof box with another member of the team at the showroom. The hand over was seemless and I love the car. Just waiting for some accessories that haven’t arrived yet …Thanks againScott Harrison

Excellent communication by David.

Sara was very helpful and kept me updated.