The whole experience of booking a standard yearly service online was not a pleasant task.. I was inundated with texts and emails to book the forthcoming service. This I did with consulting with my son-in-law to his availability, however was somewhat surprised to receive a different date and time. A follow up phone call with the service manager, revealed that the online booking system was faulty. It is strongly recommended that is customers are encouraged to use a platform , it provides the system it is designed to.Many thanks
Verified User
•
May 8, 2023
5.0/5
5.0/5
Land rover factory should communicate buildprogress more regularly , waiting more than 12 months for delivery with hardly any updates is very frustrating when spending £90k plus on a new car.
Verified User
•
May 8, 2023
5.0/5
5.0/5
Friendly , with high level of professionalism all in all very good experience.
Verified User
•
May 5, 2023
5.0/5
5.0/5
Very personal service exceeding my expectations.
Verified User
•
May 5, 2023
5.0/5
5.0/5
N/a
Verified User
•
May 2, 2023
5.0/5
5.0/5
Excellent customer service and thanks to Jo in the service team who looked after us during our visit
Verified User
•
May 1, 2023
5.0/5
5.0/5
Efficient, and helpful. Good list of advice given, but not pushed to have the work done.
Verified User
•
May 1, 2023
5.0/5
5.0/5
I may have to bring the car back. There's a dead spot now and a noise from the steering column. Neither were there before I brought it in for the recall. I'm hoping this note might get the dealer to call me to arrange that.
Verified User
•
Apr 28, 2023
5.0/5
5.0/5
Thanks to James for helpful and efficient service. Great!
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
The whole experience of booking a standard yearly service online was not a pleasant task.. I was inundated with texts and emails to book the forthcoming service. This I did with consulting with my son-in-law to his availability, however was somewhat surprised to receive a different date and time. A follow up phone call with the service manager, revealed that the online booking system was faulty. It is strongly recommended that is customers are encouraged to use a platform , it provides the system it is designed to.Many thanks
Verified User
•
May 8, 2023
5.0/5
5.0/5
Land rover factory should communicate buildprogress more regularly , waiting more than 12 months for delivery with hardly any updates is very frustrating when spending £90k plus on a new car.
Verified User
•
May 8, 2023
5.0/5
5.0/5
Friendly , with high level of professionalism all in all very good experience.
Verified User
•
May 5, 2023
5.0/5
5.0/5
Very personal service exceeding my expectations.
Verified User
•
May 5, 2023
5.0/5
5.0/5
N/a
Verified User
•
May 2, 2023
5.0/5
5.0/5
Excellent customer service and thanks to Jo in the service team who looked after us during our visit
Verified User
•
May 1, 2023
5.0/5
5.0/5
Efficient, and helpful. Good list of advice given, but not pushed to have the work done.
Verified User
•
May 1, 2023
5.0/5
5.0/5
I may have to bring the car back. There's a dead spot now and a noise from the steering column. Neither were there before I brought it in for the recall. I'm hoping this note might get the dealer to call me to arrange that.
Verified User
•
Apr 28, 2023
5.0/5
5.0/5
Thanks to James for helpful and efficient service. Great!