After sales issues with LR In Control (I resolved) and a missing parcel shelf. Failure to keep in touch over the missing parcel shelf is unacceptable following a £74500 spend at this dealership. A shame, as everyone we dealt with were unfailingly polite, efficient and knowledgeable. Poor follow up has made this purchase far more stressful than it could/should have been.
Verified User
•
Nov 7, 2022
5.0/5
5.0/5
Jennifer did a great job resolving the issue I had with my car and James took good care to keep me updated .
Verified User
•
Nov 4, 2022
5.0/5
5.0/5
Excellent
Verified User
•
Oct 31, 2022
5.0/5
5.0/5
Pick up and drop off service excellent. Driver was very pleasant.
Verified User
•
Oct 28, 2022
5.0/5
5.0/5
Rob Haigh was the person we dealt with and was very helpful and informative
Verified User
•
Oct 25, 2022
5.0/5
5.0/5
As always an excellent service from Janay and all the team
Verified User
•
Oct 24, 2022
4.0/5
4.0/5
You are too expensive. Cost for a simple service is too high
Verified User
•
Oct 22, 2022
5.0/5
5.0/5
I was made to feel welcome from the second i arrived, all staff were very helpful especially janay who kept me informed through every stage of my vehicles service, could not fault any member of staff.
Verified User
•
Oct 19, 2022
5.0/5
5.0/5
Yes am still straggling to get the part that they exchange from the car which they promised to send it to and the car log book not recived until now and no one is reply on my mail please can any one contact me and give me the update on it Thank you
Verified User
•
Oct 17, 2022
5.0/5
5.0/5
Jade’s customer service was exceptional. I will definitely be returning.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
After sales issues with LR In Control (I resolved) and a missing parcel shelf. Failure to keep in touch over the missing parcel shelf is unacceptable following a £74500 spend at this dealership. A shame, as everyone we dealt with were unfailingly polite, efficient and knowledgeable. Poor follow up has made this purchase far more stressful than it could/should have been.
Verified User
•
Nov 7, 2022
5.0/5
5.0/5
Jennifer did a great job resolving the issue I had with my car and James took good care to keep me updated .
Verified User
•
Nov 4, 2022
5.0/5
5.0/5
Excellent
Verified User
•
Oct 31, 2022
5.0/5
5.0/5
Pick up and drop off service excellent. Driver was very pleasant.
Verified User
•
Oct 28, 2022
5.0/5
5.0/5
Rob Haigh was the person we dealt with and was very helpful and informative
Verified User
•
Oct 25, 2022
5.0/5
5.0/5
As always an excellent service from Janay and all the team
Verified User
•
Oct 24, 2022
4.0/5
4.0/5
You are too expensive. Cost for a simple service is too high
Verified User
•
Oct 22, 2022
5.0/5
5.0/5
I was made to feel welcome from the second i arrived, all staff were very helpful especially janay who kept me informed through every stage of my vehicles service, could not fault any member of staff.
Verified User
•
Oct 19, 2022
5.0/5
5.0/5
Yes am still straggling to get the part that they exchange from the car which they promised to send it to and the car log book not recived until now and no one is reply on my mail please can any one contact me and give me the update on it Thank you
Verified User
•
Oct 17, 2022
5.0/5
5.0/5
Jade’s customer service was exceptional. I will definitely be returning.