Very efficient , and helpful

Vehicle developed a fault almost immediately. No one’s fault but resolving it will be critical to my long term opinion of the dealership

I dealt with Ben Olma at Lookers Bishops Stortford and he was excellent, kept me updated every step of the way and turned the vehicle around really quickly for me. I'm very pleased with the car! Marc Wheeldon

I have been meaning to write to Lookers of Bishops Stortford for a while, you have a service specialist in your team , James Vallis who is exceptional in his customer service skills and overall support. We had a "few" teething problems with our new car and he was tremendously helpful and informative at all times. I have spoken to James a few times since and he has always gone out of his way to help. He is an absolute credit to your business and should be seen as a role model by which others should be measured.Best wishesScott Peacock

James was great, very consultive and informative throughout process.

Ian Newell has been fantastic throughout the buying process, I bought my last car through you and he was excellent then to. It was an easy decision to work him him on the purchase of my new car. Thank you Ian - see you next time

No

The longest I’ve ever waited for a car apart form that all good

Service and liaison very good - just a shame how far in advance appointments need to be booked.

Insurance website need to be made much more user friendly, when trying to obtain your weeks free insurance, as it very unclear between the weeks free insurance and trying to get us to buy Land Rover insurance.