Lookers Bishop Stortford very friendly professional team and went the extra mile to give me the valued customer experience. I had contact with Steve, Dennis and Denis, all of whom kept in contact with me from point of ordering to delivery. Highly recommend.

The service lead Jade was superb

Excellent communications with service advisor particularly on timings

Only the windscreen washers was empty driving home I no I should have checked but I thought the car had been Health checked But as this was nothing to do with bringing the car in not a problem

Great commication from Jade.

Excellent service. Would like to mention Jade, who is always pleasant and very efficient.

Jade Kelsey was very professional, informative, kept me updated with the progress of my vehicle whist in the garage and even managed to get it cleaned all sparkly again, would definitely want to deal with her again.

Ian was a consummate professional and extremely knowledgable. Thrilled with the vehicle.

Helpful friendly service

The sales process was professional and courteous. Whilst I know the industry has been going through a tough time as regards Vehicle parts availability, I did think the lack of a suitable Land Rover Discovery Sport PHEV Hybrid demo vehicle in the early sales stages was frustrating. I would have expected Lookers Corporate HQ to have had the leverage with Land Rover to sort out demo vehicle availability earlier in Bishops Stortford branch, given the Hybrid PHEV model was the only car which was able to have an order placed at the time. It was nearly 4 months after placement of my order before I could drive the demo vehicle. Secondly, Land Rover did not flag the window to allow 'last changes to my order spec'. In my case, Lookers Bishops Stortford were able to sort out a solution for me to upgrade the spec to my final requirements prior to hand over.