Ian was a consummate professional and extremely knowledgable. Thrilled with the vehicle.
Verified User
•
Jan 13, 2022
5.0/5
5.0/5
Helpful friendly service
Verified User
•
Jan 4, 2022
4.0/5
4.0/5
The sales process was professional and courteous.Whilst I know the industry has been going through a tough time as regards Vehicle parts availability, I did think the lack of a suitable Land Rover Discovery Sport PHEV Hybrid demo vehicle in the early sales stages was frustrating.I would have expected Lookers Corporate HQ to have had the leverage with Land Rover to sort out demo vehicle availability earlier in Bishops Stortford branch, given the Hybrid PHEV model was the only car which was able to have an order placed at the time.It was nearly 4 months after placement of my order before I could drive the demo vehicle.Secondly, Land Rover did not flag the window to allow 'last changes to my order spec'.In my case, Lookers Bishops Stortford were able to sort out a solution for me to upgrade the spec to my final requirements prior to hand over.
Verified User
•
Jan 3, 2022
5.0/5
5.0/5
Steve was very helpful and worked with us to get the transaction completed quickly and smoothly. Lovely team, lovely experience and very happy with the process.
Verified User
•
Jan 3, 2022
4.0/5
4.0/5
I sent a follow up email on the 31st Dec and still waiting for a reply
Verified User
•
Jan 2, 2022
5.0/5
5.0/5
Re 5 above I am not certain but don’t think so
Verified User
•
Dec 7, 2020
5.0/5
5.0/5
First Class service from beginning to end. I cannot recommend them highly enough. Particular praise goes the salesman whose dedication to making sure I was a satisfied customers does credit to him and the company. Kim Andrew Lincoln
Verified User
•
Dec 4, 2020
5.0/5
5.0/5
I am 100% satisfied with the level of service right from the very helpful lady on the front desks to the sales representatives I dealt with. The attitude of all the team to be helpful has made this a great first time experience with Lookers. Thank you very much.
Verified User
•
Dec 3, 2020
5.0/5
5.0/5
Pleased all round bought the car by looking on line only ,sales rep very helpful and keeps you updated at all times .
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Ian was a consummate professional and extremely knowledgable. Thrilled with the vehicle.
Verified User
•
Jan 13, 2022
5.0/5
5.0/5
Helpful friendly service
Verified User
•
Jan 4, 2022
4.0/5
4.0/5
The sales process was professional and courteous.Whilst I know the industry has been going through a tough time as regards Vehicle parts availability, I did think the lack of a suitable Land Rover Discovery Sport PHEV Hybrid demo vehicle in the early sales stages was frustrating.I would have expected Lookers Corporate HQ to have had the leverage with Land Rover to sort out demo vehicle availability earlier in Bishops Stortford branch, given the Hybrid PHEV model was the only car which was able to have an order placed at the time.It was nearly 4 months after placement of my order before I could drive the demo vehicle.Secondly, Land Rover did not flag the window to allow 'last changes to my order spec'.In my case, Lookers Bishops Stortford were able to sort out a solution for me to upgrade the spec to my final requirements prior to hand over.
Verified User
•
Jan 3, 2022
5.0/5
5.0/5
Steve was very helpful and worked with us to get the transaction completed quickly and smoothly. Lovely team, lovely experience and very happy with the process.
Verified User
•
Jan 3, 2022
4.0/5
4.0/5
I sent a follow up email on the 31st Dec and still waiting for a reply
Verified User
•
Jan 2, 2022
5.0/5
5.0/5
Re 5 above I am not certain but don’t think so
Verified User
•
Dec 7, 2020
5.0/5
5.0/5
First Class service from beginning to end. I cannot recommend them highly enough. Particular praise goes the salesman whose dedication to making sure I was a satisfied customers does credit to him and the company. Kim Andrew Lincoln
Verified User
•
Dec 4, 2020
5.0/5
5.0/5
I am 100% satisfied with the level of service right from the very helpful lady on the front desks to the sales representatives I dealt with. The attitude of all the team to be helpful has made this a great first time experience with Lookers. Thank you very much.
Verified User
•
Dec 3, 2020
5.0/5
5.0/5
Pleased all round bought the car by looking on line only ,sales rep very helpful and keeps you updated at all times .