I am thrilled to share my outstanding experience with the Bishop’s Stortford Land Rover garage, particularly under the exemplary management of Mark Perkins. After enduring over six months of frustrating service, Mark’s arrival marked a remarkable turnaround.From the moment Mark took over, the difference was palpable. His dedication, professionalism, and commitment to customer satisfaction were immediately evident. Mark personally ensured that every issue with my car was addressed promptly and thoroughly, transforming what had been a disheartening ordeal into a seamless and enjoyable experience.The attention to detail and level of care provided by Mark and his team were second to none. They kept me informed at every step, making sure I understood the work being done and its progress. The quality of the service and the efficiency with which my car’s issues were resolved exceeded all my expectations.Thanks to Mark Perkins, the Bishop’s Stortford Land Rover garage has regained my trust and loyalty. I highly recommend this garage to anyone seeking top-notch service for their Land Rover. Mark has truly set a new standard for excellence in customer service, and I am incredibly grateful for his efforts in turning my experience around.

Kept me updated

Went above and beyond to rectify what was a pretty trivial matter… car returned fully detailed free of charge. If you can afford it it is definitely the best place to go.

It worked!A good experience, welcoming and timely service.

From what I have seen, it is goodOlivia as always is a great advocate of customer service. Thank you.

After complaining about a recent visit i received very good customer service

Ian Newell was fantastic at keeping me informed throughout as well as accommodating some changes in options and finance preferences

Helpful friendly staff

Did exactly what they said they were going to do and a bit more also very courteous people

Very efficient and friendly staff