Better and slower explanation of controls and app settingsTedious
Verified User
•
Jun 10, 2024
4.0/5
4.0/5
All good, two visits to get the service completed. I thought I would have received a video review.
Verified User
•
Jun 10, 2024
5.0/5
5.0/5
Received great service from Imran and the team. Imran kept us up to date on build timelines and was always reponsive to our questions. Great customer service!
Verified User
•
Jun 6, 2024
5.0/5
5.0/5
Clear and simple to use with a few clicksExcellent customer service on the day. I was treated really well with no delays, and my car was fully serviced and cleaned by lunchtime. Couldn't ask for more really.
Verified User
•
Jun 3, 2024
5.0/5
5.0/5
My car was in for major repair for a number of months and Mark Perkins ensured I had a hire vehicle, he was always contactable, kept myself and my husband updated, treated us and our children with the upmost professionalism and personal approach, going above and beyond wherever he could. We may not have had dealings with other members of staff but we witnessed on many occasions the hospitality and customer service in the Service and Parts department was that of pure team work.
Verified User
•
May 31, 2024
5.0/5
5.0/5
Abbie particularly demonstrated fantastic service and genuine empathy with me with yet another fault with the car.
Verified User
•
May 30, 2024
5.0/5
5.0/5
we bought our older vehicle from the same branch several years ago and I am happy to say that the same friendly, helpful and competent service still prevails
Verified User
•
May 27, 2024
5.0/5
5.0/5
Very Good
Verified User
•
May 27, 2024
5.0/5
5.0/5
EasyBrilliant customer service and perfectly on time
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Better and slower explanation of controls and app settingsTedious
Verified User
•
Jun 10, 2024
4.0/5
4.0/5
All good, two visits to get the service completed. I thought I would have received a video review.
Verified User
•
Jun 10, 2024
5.0/5
5.0/5
Received great service from Imran and the team. Imran kept us up to date on build timelines and was always reponsive to our questions. Great customer service!
Verified User
•
Jun 6, 2024
5.0/5
5.0/5
Clear and simple to use with a few clicksExcellent customer service on the day. I was treated really well with no delays, and my car was fully serviced and cleaned by lunchtime. Couldn't ask for more really.
Verified User
•
Jun 3, 2024
5.0/5
5.0/5
My car was in for major repair for a number of months and Mark Perkins ensured I had a hire vehicle, he was always contactable, kept myself and my husband updated, treated us and our children with the upmost professionalism and personal approach, going above and beyond wherever he could. We may not have had dealings with other members of staff but we witnessed on many occasions the hospitality and customer service in the Service and Parts department was that of pure team work.
Verified User
•
May 31, 2024
5.0/5
5.0/5
Abbie particularly demonstrated fantastic service and genuine empathy with me with yet another fault with the car.
Verified User
•
May 30, 2024
5.0/5
5.0/5
we bought our older vehicle from the same branch several years ago and I am happy to say that the same friendly, helpful and competent service still prevails
Verified User
•
May 27, 2024
5.0/5
5.0/5
Very Good
Verified User
•
May 27, 2024
5.0/5
5.0/5
EasyBrilliant customer service and perfectly on time