It was very easy and saved time on the dayThe service I received was excellent, even though Arval refused to do some of the work required
Verified User
•
Jun 3, 2024
4.0/5
4.0/5
Very efficient booking, confirmation, check in and checkout. I was also pleased with the work and with the updates. However my car was in for two whole days, rather than one, just because the steering alignment bat wasn't available at the end if day one. I think with better planning that could have been avoided.
Verified User
•
Jun 3, 2024
4.0/5
4.0/5
The online service seems to be at odds with whats going on in the building. I as asked if I had checked in online. They should know that easily.Seemed to go fine.
Verified User
•
May 31, 2024
5.0/5
5.0/5
ease of use and information obtainedSomeone has completely restored faith in the garage since our last visit. the 2 previous visits were such an awful experience that it put us off ever purchasing another JLR vehicle but the service that we received from Mohammed Akthar was top class throughout the entire service.
Verified User
•
May 29, 2024
5.0/5
5.0/5
Riaz (sales guy) was very helpful at point of sale and at collection. We had excellent communication throughout - even affording me out of hours contact for questions that I might have. Impressive customer Service. Other staff members that I spoke to were equally friendly. Most importantly the coffee was excellent!
Verified User
•
May 28, 2024
4.0/5
4.0/5
Everything completed and prepared, except for number plates. This was managed and resolved at handover
Verified User
•
May 28, 2024
4.0/5
4.0/5
Good communication, however there was a small fault with the land rover upon collection
Verified User
•
May 27, 2024
5.0/5
5.0/5
Was encouraged to the factory handover which was a great day and added to the whole experience..
Verified User
•
May 27, 2024
4.0/5
4.0/5
Afer some questions a disagreements on the price agreed the service and follow up were excellent
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
It was very easy and saved time on the dayThe service I received was excellent, even though Arval refused to do some of the work required
Verified User
•
Jun 3, 2024
4.0/5
4.0/5
Very efficient booking, confirmation, check in and checkout. I was also pleased with the work and with the updates. However my car was in for two whole days, rather than one, just because the steering alignment bat wasn't available at the end if day one. I think with better planning that could have been avoided.
Verified User
•
Jun 3, 2024
4.0/5
4.0/5
The online service seems to be at odds with whats going on in the building. I as asked if I had checked in online. They should know that easily.Seemed to go fine.
Verified User
•
May 31, 2024
5.0/5
5.0/5
ease of use and information obtainedSomeone has completely restored faith in the garage since our last visit. the 2 previous visits were such an awful experience that it put us off ever purchasing another JLR vehicle but the service that we received from Mohammed Akthar was top class throughout the entire service.
Verified User
•
May 29, 2024
5.0/5
5.0/5
Riaz (sales guy) was very helpful at point of sale and at collection. We had excellent communication throughout - even affording me out of hours contact for questions that I might have. Impressive customer Service. Other staff members that I spoke to were equally friendly. Most importantly the coffee was excellent!
Verified User
•
May 28, 2024
4.0/5
4.0/5
Everything completed and prepared, except for number plates. This was managed and resolved at handover
Verified User
•
May 28, 2024
4.0/5
4.0/5
Good communication, however there was a small fault with the land rover upon collection
Verified User
•
May 27, 2024
5.0/5
5.0/5
Was encouraged to the factory handover which was a great day and added to the whole experience..
Verified User
•
May 27, 2024
4.0/5
4.0/5
Afer some questions a disagreements on the price agreed the service and follow up were excellent