I dropped the car off @ 8am, it was not ready until 17.45, that was later than what I was told.I have requested a new invoice because the mileage was added incorrectly, I am waiting for a new invoice by post . I was happy with the price and was given an apology for the delay and a discount on my final bill.

Terry was great picking up the vehicle. So friendly and helpful. Josh is always really helpful and easy to speak to. The man in servicing who fitted batteries into my fobs was again really helpful. Nothing was too much trouble even on a hot humid day!

Given the current difficulties relating to the supply of new vehicles, the process was protracted and at times frustrating. However the level of attention and customer service provided by your Customer Retention Manager, Daniel Makin was exemplary. I will be recommending that my family and friends contact him if they are in the market for a new vehicle.

Very friendly and negotiable service staff namely Tanya and Chloe

Chloe and the team were extremely helpful and super efficient. Its the best service that I have received in all the many years of being a LR customer.

1. Why can’t a customer book their service with their local garage on the phone rather than have to deal with an anonymous call centre with many operators with strong, sometimes difficult to understand, regional accents? It undermines the whole idea of you ‘being local and ‘knowing’’ the vehicle. It’s not a better experience for the customer..the system is for your benefit.2. Second year in a row I have had to have an MOT elsewhere as you refuse to discount an MOT when the car is in for its annual service. So now I am out of my service plan will I go back to you for service and MOT? Of course not

Daniel Makim was very helpful and efficient throughout the long wait for my new Range Rover and. Communicated well during the lengthy delay in supplying the vehicle. Very informative about the purchase and finance options.

Once I have booked a service I do NOT require 4 texts and 3 emails to remind me Thankyou

All excellent now our 5th car

I would very much like to praise and endorse Sales Executive Mr Colin Giddens who has been always impeccable with every communication and very helpful throughout the whole purchase process.