I requested a car valuation as I am considering a new vehicle which I have yet to receive.

Q2 - my initial enquiry was unfortunately marred by a miscommunication about the availability of a vehicle that I was under the impression had been reserved for me whilst awaiting transfer to the local showroom. Subsequently, salesman (Rob Foley) more than redeemed himself by being very helpful in assisting with my eventual purchase.

very pleased with customer service

Waiting since Aug for new Discovery Sport --- computer chip

Took too long to get car in, but all was well when it eventually went in. Centralised booking system let me down initially, but on second contact the young lady was most helpful/

ON COLLECTION THE PASSENGER MAT WAS MISSING I HAVE SENT AN EMAIL REQUESTING THIS BUT I AM WAITING ON A RESPONSE

Emily was superb through the whole process. Thank you

Neil Day dealt with us from Day one and was excellent - he really helped us and is a credit to your company!!

I dealt with Daniel Makin throughout my purchase of my new Discovery Sport. It was difficult to source a new car due to Semi Conductor world wide shortage and the lack cars being built by Land Rover. I had to change the model I initially ordered as it wasn’t being built and instead had to order a Discovery Sport PHEV. Lead time was quoted as 6-12 months. However the new car arrived just before Christmas and caught us out somewhat and I was totally unprepared for a plug in hybrid not having a home chargers. However i had ordered a home charger cable with the car, so that proved beneficial. Handover took place on 22/12/2021 and since then I have been sorting out getting a home charger point installed after trying to get my head around who to get it installed by.Daniel has been most helpful throughout my purchase and is still arranging to get mud flaps fitted, which were not in stock when my car was delivered at the dealership or when I collected it. He has also kept in touch and given me help with trying to obtain better EV mileage which so far has proved disappointing. Also he is sources a bag for my EV cable which seemed to have gone missing between me first viewing the car on a visit prior to handover and when the car was actually collected by me.Daniel has always been helpful courteous and pleasant to deal with and I never felt I was being pushed into making a deal.

Very good