Easy to use.I was in and out in a short amount of time for a recall and enjoyed yiuyr coffee.
Verified User
•
Jan 8, 2024
5.0/5
5.0/5
Very easy to follow and work carried out clearly articulated along side all advisory work which was a result of the visual inspection.In my mind the best test of a company is how it reacts when things don't go to plan. I picked up my car following and MOT, Service and fixing a coolant leak on Friday. Over the weekend coolant was leaking much worse than before. I brought the car in on Monday morning, it having spoken to the service desk, it was immediately put into the workshop and the problem addressed. It was pleasing to see that not only was the original service advisor involved but also her more experienced colleagues and the service manager who made this a priory to get fixed.
Verified User
•
Jan 8, 2024
5.0/5
5.0/5
Its efficientService team were efficient from start to finish. Well done.Shame your sales Team do not know how to follow up an enquiry for a car. Perhaps they have sold enough this year!
Verified User
•
Jan 2, 2024
5.0/5
5.0/5
Great service good communication
Verified User
•
Jan 1, 2024
5.0/5
5.0/5
Helpful, didn't advise on quote though until booked appointment even though filled in works required.Customer service was superb, looker service department employee Joe was very helpful with the procedure. Joe was also helpfull with our questions outside of the services ie trading in to get another landrover when my PCP term is up.
Verified User
•
Jan 1, 2024
5.0/5
5.0/5
I was very welcome and the sale person spend time and patient to explain all the functions.
Verified User
•
Dec 27, 2023
5.0/5
5.0/5
Love my new car everything explained clearlyBeautifully prepared for collectionDefinitely recommend
Verified User
•
Dec 26, 2023
5.0/5
5.0/5
The person that attended to me was very professional.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Easy to use.I was in and out in a short amount of time for a recall and enjoyed yiuyr coffee.
Verified User
•
Jan 8, 2024
5.0/5
5.0/5
Very easy to follow and work carried out clearly articulated along side all advisory work which was a result of the visual inspection.In my mind the best test of a company is how it reacts when things don't go to plan. I picked up my car following and MOT, Service and fixing a coolant leak on Friday. Over the weekend coolant was leaking much worse than before. I brought the car in on Monday morning, it having spoken to the service desk, it was immediately put into the workshop and the problem addressed. It was pleasing to see that not only was the original service advisor involved but also her more experienced colleagues and the service manager who made this a priory to get fixed.
Verified User
•
Jan 8, 2024
5.0/5
5.0/5
Its efficientService team were efficient from start to finish. Well done.Shame your sales Team do not know how to follow up an enquiry for a car. Perhaps they have sold enough this year!
Verified User
•
Jan 2, 2024
5.0/5
5.0/5
Great service good communication
Verified User
•
Jan 1, 2024
5.0/5
5.0/5
Helpful, didn't advise on quote though until booked appointment even though filled in works required.Customer service was superb, looker service department employee Joe was very helpful with the procedure. Joe was also helpfull with our questions outside of the services ie trading in to get another landrover when my PCP term is up.
Verified User
•
Jan 1, 2024
5.0/5
5.0/5
I was very welcome and the sale person spend time and patient to explain all the functions.
Verified User
•
Dec 27, 2023
5.0/5
5.0/5
Love my new car everything explained clearlyBeautifully prepared for collectionDefinitely recommend
Verified User
•
Dec 26, 2023
5.0/5
5.0/5
The person that attended to me was very professional.