Generally a good service. Took a little longer than quoted though. It was a wait for appt.
Verified User
•
Jun 25, 2024
5.0/5
5.0/5
Car was ready quickly. Kept updated with text. Car cleaned
Verified User
•
Jun 24, 2024
4.0/5
4.0/5
Couldn’t book online so had to call. Explained the problems to the person on the phone but they didn’t seem that bothered and just said to book with them. They were helpful with the booking so that was good. Pleasant staff
Verified User
•
Jun 21, 2024
5.0/5
5.0/5
Staff are helpful and polite
Verified User
•
Jun 20, 2024
5.0/5
5.0/5
First class
Verified User
•
Jun 17, 2024
5.0/5
5.0/5
Easy , not complicated and quite straight forward. My service representative was absolutely brilliant and professional. Made me feel very comfortable while my car was being serviced.
Verified User
•
Jun 17, 2024
4.0/5
4.0/5
Original slot booked online was later rescheduled by dealership who explained it wasn't actually available. The time of the rescheduled slot in the confirmation email didn't match the time I was given over the phone. Quite a mismatch between the central booking team and the dealership. Overall good, but original slot booked online was later rescheduled by dealership, time of rescheduled slot in confirmation email didn't match the time I was given over the phone, also told it would take around 1hr and turned out to be over 2hrs.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Generally a good service. Took a little longer than quoted though. It was a wait for appt.
Verified User
•
Jun 25, 2024
5.0/5
5.0/5
Car was ready quickly. Kept updated with text. Car cleaned
Verified User
•
Jun 24, 2024
4.0/5
4.0/5
Couldn’t book online so had to call. Explained the problems to the person on the phone but they didn’t seem that bothered and just said to book with them. They were helpful with the booking so that was good. Pleasant staff
Verified User
•
Jun 21, 2024
5.0/5
5.0/5
Staff are helpful and polite
Verified User
•
Jun 20, 2024
5.0/5
5.0/5
First class
Verified User
•
Jun 17, 2024
5.0/5
5.0/5
Easy , not complicated and quite straight forward. My service representative was absolutely brilliant and professional. Made me feel very comfortable while my car was being serviced.
Verified User
•
Jun 17, 2024
4.0/5
4.0/5
Original slot booked online was later rescheduled by dealership who explained it wasn't actually available. The time of the rescheduled slot in the confirmation email didn't match the time I was given over the phone. Quite a mismatch between the central booking team and the dealership. Overall good, but original slot booked online was later rescheduled by dealership, time of rescheduled slot in confirmation email didn't match the time I was given over the phone, also told it would take around 1hr and turned out to be over 2hrs.