Local lookers were great,helpful and friendly.the call centre were awful,they gave me confusing and incorrect information and prices.
Verified User
•
Jul 4, 2022
5.0/5
5.0/5
Anne Marie extremely helpful.
Verified User
•
Jun 28, 2022
5.0/5
5.0/5
Good customer service from Simon
Verified User
•
Jun 23, 2022
5.0/5
5.0/5
was all very positive.
Verified User
•
Jun 16, 2022
5.0/5
5.0/5
My vehicle has to come back in because I have noticed a leak in the gearbox. Simon in service has been absolutely excellent in helping me diagnose the problem and arranging to get the car booked in. Nothing is too much, he is an excellent representative of your organisation.
Verified User
•
Jun 14, 2022
5.0/5
5.0/5
James bishop and Ken were Excellant - certainly well above the normal ! Customer service was great - that’s why I live in Loughton but prepared to drive 45 mins to that dealership - this is my 4 th car - grant Thompson from that dealership
Verified User
•
Jun 14, 2022
5.0/5
5.0/5
The call centre for bookings is not up to standard please think again.
Verified User
•
Jun 13, 2022
4.0/5
4.0/5
Didn't get any information at hand over about service history, when enquired I was informed it is all online but this should have been explained when visiting
Verified User
•
Jun 13, 2022
5.0/5
5.0/5
Thank you to the guy who helped us tow bar when we arrived and the help he gave us when we were leaving. Could not rate him highly enough.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Local lookers were great,helpful and friendly.the call centre were awful,they gave me confusing and incorrect information and prices.
Verified User
•
Jul 4, 2022
5.0/5
5.0/5
Anne Marie extremely helpful.
Verified User
•
Jun 28, 2022
5.0/5
5.0/5
Good customer service from Simon
Verified User
•
Jun 23, 2022
5.0/5
5.0/5
was all very positive.
Verified User
•
Jun 16, 2022
5.0/5
5.0/5
My vehicle has to come back in because I have noticed a leak in the gearbox. Simon in service has been absolutely excellent in helping me diagnose the problem and arranging to get the car booked in. Nothing is too much, he is an excellent representative of your organisation.
Verified User
•
Jun 14, 2022
5.0/5
5.0/5
James bishop and Ken were Excellant - certainly well above the normal ! Customer service was great - that’s why I live in Loughton but prepared to drive 45 mins to that dealership - this is my 4 th car - grant Thompson from that dealership
Verified User
•
Jun 14, 2022
5.0/5
5.0/5
The call centre for bookings is not up to standard please think again.
Verified User
•
Jun 13, 2022
4.0/5
4.0/5
Didn't get any information at hand over about service history, when enquired I was informed it is all online but this should have been explained when visiting
Verified User
•
Jun 13, 2022
5.0/5
5.0/5
Thank you to the guy who helped us tow bar when we arrived and the help he gave us when we were leaving. Could not rate him highly enough.