Lookers Land Rover Chelmsford
4.1/5
4.1 /5
432 Verified Reviews
Cuton Hall Ln, Chelmer Village, Chelmsford, Chelmsford, CM2 5PX, GB
01245 611111
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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432 Verified Reviews
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5.0/5
5.0 /5
would have been nice for the car to have been cleaned
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4.0/5
4.0 /5
I thought that when your car went in for a full service you got it back wash and cleaned inside. I was very disappointed to get my car back after spending £500 on the service to find that hadn’t been done. Your service tracker states that it should be sanitised after leaving the workshop but my tracker never moved from being in the workshop to being rung to say it’s ready for collection. I did call the dealership immediately after leaving to be told the manager was on another call but the receptionist did apologise but that didn’t solve the mistake.
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5.0/5
5.0 /5
We had a very nice sales man called Harry. He was very helpful and quick to responding to any queries I had. He also helped me part exchange my previous car.I was also told the wait time for my new Evoque would be 6 months, then told it would be 9-12 months. Then just over a month before we received it was told it would be ready sooner so we still received the vehicle after 6 months. Which was a result! It was a long wait but it was worth it in the end. Absolutely love my new Evoque!
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5.0/5
5.0 /5
Friendly, helpful and welcoming people
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5.0/5
5.0 /5
Steve was very good with the communication and explaining what they had done on collection.
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5.0/5
5.0 /5
Firstly would like to point out I have a Landrover dealership 3mins down the road but travel to Chelmsford as the service I receive is second to none, Anne Marie Sparks and Simon McDonnell go above and beyond to make the experience first class. Communication is first class and no issue is a problem , I’d also like to mention the help I received from Technician Matt who has the patience of a saint , I had issues with a subscription for live Navigation which was on the car when purchased . The time and patience was very much appreciated and as usual the service team excelled in the service provided. Thank you Lookers Land Rover , Chelmsford .
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5.0/5
5.0 /5
Brilliant service and Hollie was great, many thanks.
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5.0/5
5.0 /5
Very friendly service agent and loved the email updates
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5.0/5
5.0 /5
Very professional and everyone I see was so helpful
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5.0/5
5.0 /5
Very satisfied with the service