Overall a great experience. Loved the way that my new Defender was presented when I picked it up.

Thank you Bobby for all your help getting our car .

Very pleased

All the staff were helpful Jack Jeffery at Chelmsford branch was excellent, followed up on every enquiry and after sales. What a lovely lad and great customer service

Robert could not have bean more helpful.

All went well in these times Missed the car being picked Helpful service as expected

Excellent service from the sales assistant who helped me every step of the way. I couldn’t fault their professionalism. The only thing that lets down Lookers is the lack of staff to actually pick up the phone , just constantly rings . Poor sales staff are trying to be professional by giving you 100% of their attention, whilst calls are constantly diverted to their phones on their desks instead of reception staff. Coming from BMW, I was surprised and disappointed by this, as it’s really difficult to ring through to check the smallest details about your purchase and end up having to constantly send emails.

Anne-Marie was really helpful and managed to get my car booked in very quickly a really efficient service thank you

Your sales executive at Landrover, Cuton Hall Lane in Chelmsford, Mr John Harmel, was exemplary and did an amazing job with the sales of a discovery sport to me. I also found everyone I came into contact with at the location very helpful, polite & professional.

Richard Williams is exceptional and a great credit to your company!!!