Great way to remind customer of their booking and checking in. Booked my car for a routine service. New team member Siobhan was excellent. Very friendly and helpful. Great customer service skills. Car also needed some other work doing to it, which she kindly booked in a few weeks time and provide me with a courtesy car for the day.

There didn't seem to be much benefit to the online check-in. Would have given 5 stars, but you haven't updated my online service history for the Land Rover.

Carl was very helpful at every stage.

Excellent friendly service when I arrived and throughout Efficient working Easy to book in

I found Brandon to be a very knowledgeable Sales man. He was very quick to get back on any queries and an absolute gentleman to deal with. We travelled over from Northern Ireland and he couldn't have made us any more welcome.

Evie was very helpful and organised. Everything was ready on the day and nothing was too much trouble.

Job completed on time. Perfect repair.

Easy to use Easy to book in. Great service

Online system easy to complete, you are able to book the time and date that is suitable to you..Once confirmed you receive a telephone call to confirm date and time. Special thanks who helped me on this occasion Siobhan Ashworth she was polite, professional and a credit to Lookers at Colchester. Also thanks to Max again from service team who helped me when my vehicle when it was recalled for the security update, he too was professional, polite a credit to Lookers I have been to several Land-rover dealers over the last year, whilst purchasing a Land Rover The service I received at Colchester was by far the best. On the last visit to Colchester (MOT) I walked in and was and greeted by a member of the service team with a smile, and genuine wish to help me. Whilst in the waiting area I was spoken too by other members of staff, who just said “Good morning “ but with a smile. That makes for a great atmosphere. I even spoke to the manager who just asked why I was visiting today. He was polite, professional and friendly a refreshing change to my experience at a different dealer. All staff at Lookers are to be congratulated on their first class service

Joe was very professional & efficient, delivering every thing he said he would & when