Hello, just picked up my Discovery from it's 20,000 mile service and the engine management light is on (it wasn't before) and a sign comes up on the dash Drive with caution, performance is restricted! I'd say it's pretty dangerous as when you need to suddenly accelerate, you put your foot down and nothing much happens!

Ive had my evoque, SA 66ODC at Colchester for about a month. I can't get through for an update.can you forward this email to someone who can help please.

From: JLR SQDSent: 28 August 2025 10:45To: Martin Shepherd; Feedback; Vehicle ComplaintsCc: JLR Sales Support; Bell, Bobbie; Whelan, Mark; Dixon, VictoriaSubject: New SQD Complaint - 57826210 - Lookers Land Rover ColchesterGood morningI am writing to you to advise that we have received a complaint for the below customer. As the customer has contacted us outside of 6 months since purchasing the goods we have asked that they provided us with evidence to aid the investigation.Customer Name: Mrs Melanie JohnsonRegistration: OC04MELInception Date: 29/11/2024Date Of Complaint:26/08/2025Goods Details: Range Rover EvoqueNew/Used: USEDMileage At POS/POI: 37500Current Mileage: 42500Agreement Number: 579199337The customer has advised us of the following fault/s ;• 23 December 2024 – EML came on, Land Rover assist came out provided fault code P2002-92 this was booked in and repaired under warranty.• 22 April 2025 – EML came on, Land Rover assist attended again provided the same faut code booked in and repaired again.• 04 August 2025 – EML came on again, Land Rover assist attended provided fault codes P2453, P2002, P0671, U2300, B14AD, B14A2 has been with Land Rover Colchester since 19 August 2025.At this time we do not need any further information from you. If we require information we will contact you again. The customer may contact you to obtain information, please endeavour to provide this to them where possible.Please note, should the customer provide us with evidence this will be assessed to determine our responsibility.This email is intended only for the above addressee. It may contain privileged information. If you are not the addressee you must not copy, distribute, disclose or use any of the information in it. If you have received it in error, please delete it and notify the sender.Jaguar Financial Services and Land Rover Financial Services are trading styles of Black Horse Limited.Black Horse Limited. Registered office: 25 Gresham Street, London EC2V 7HN.Registered number: 661204 England and Wales.Authorised and regulated by the Financial Conduct Authority.Jaguar Contract Hire and Land Rover Contract Hire are trading names of Lex Autolease Limited;Lex Autolease Limited: Registered Office: 25 Gresham Street, London, EC2V 7HN.Registered Number: 1090741 England and Wales.Authorised and regulated by the Financial Conduct Authority for credit related regulated and insurance mediation activities.

unhappy that at the time of timing belt chain a few year ago that she was not offered for the water pump to be changed aswell. feels she should not be paying labor costs if she wanted someone to check the condition of the water pump. has been a customer for 10+ years. willing to go to ombudsman and trading standards as she feels she should have been advised at the time instead of possibly been stung twice for the labor cost.

Very happy with the vehicle handover. The Sales staff could not have been more helpful.

The vehicle was very well prepared and the level of service and attention we received from the Sales Executive (Evie) was first class.

To be perfectly honest, I can’t think of one thing you could do to improve the service we received. We got exactly what we wanted.Thank you very much.

Really helpful and friendly service

All good service 👍

After months of waiting to have the problem sorted - all done now.Every member of staff I came across during visits were professional and helpful - even the new members.