Lookers Land Rover West London
3.0/5
3.0 /5
292 Verified Reviews
Concord Rd, Concord Road, London, W3 0BF, GB
020 8938 1300
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
292 Verified Reviews
5.0/5
5.0 /5
The service management team were very responsive and arranged to take my car quickly given it had failed its MOT just on an illuminated EML but nevertheless not drivable without MOT.They then arranged for the car to be MOT’d and road tested so we could be confident the issue would not reoccur.

5.0/5
5.0 /5
I was happy with the process and outcome

5.0/5
5.0 /5
Great customer service and loan car given to accommodate business trips while my car was in the garage for a the week

5.0/5
5.0 /5
Nikki on Service Reception was just brilliant, understood the time pressures I was under and expedited the work. Thank you

5.0/5
5.0 /5
Good Service

5.0/5
5.0 /5
The Salesman, Mo was awesome, nothing was too much for him. I purchased a second hand car but felt I’d bought brand new. Everything was on point, timeline was spot on. Collection was carried out in record time and with the presentation of the car too. I felt like a valued customer, couldn’t recommend the dealership enough.

5.0/5
5.0 /5
Shaquille was very welcoming and very helpful programming the passenger seat for my wife.

5.0/5
5.0 /5
Brilliant service, everything was done professionally and to a high standard. I would highly recommend the team.

5.0/5
5.0 /5
Many thanks for a wonderful visit and excellent service

5.0/5
5.0 /5
Despite having made an online booking, I continued to receive emails prompting me to schedule a service for my vehicle. It appeared that the online booking system was not synchronized with other vehicle records you may have.Exceptional customer service was provided by Wayne Hamilton. He demonstrated a willingness to attentively listen to my inquiries and offered valuable information in a warm and considerate manner. Additionally, during the wait, I engaged in a meaningful conversation regarding the potential change of vehicle with one of the sales representatives on the first floor.