I thought that I would bring 2 things to your attention. There were no issues with the service, however the items raised as faulty by me before the service, were not in my opinion, dealt with satisfactorily; 1. Front sensors – intermittent fault - they can sometimes start beeping when nothing is near and do not always work when parking (graphic works, but no beeping). This was not looked at during the service, apparently due to your diagnostic system being down. 2. Coolant warning light – over the last few months this warning light has come on intermittently, sometimes for the whole journey, or part of it. When checked, as far as could be seen, the coolant level was between the markers, therefore no need for a warning. Also the Land Rover Remote App didn’t show any problems on the health report. During the service it was reported that the coolant level was low, well it certainly wasn’t when I checked when the light first started coming on. With my warranty due to expire soon, I would have liked to have both these items fixed, now at best, I will need to bring in the vehicle again, which is very inconvenient for me and something I really wanted to avoid.

Very good experience

Toni was superb. We were very happy with the whole service provided.

The personal friendly warm welcome and expertise as offered by Alison Wayne and Arthur as your front facing service personnel is absolutely exemplary. It is a total pleasure and privilege to be able to have my Land Rover discovery serviced by you all. Keep up the good works and with my very best wishes to one and all on the team Mike

Good

Many thanks to Aniqa and Rohil for their excellent service and getting me a new car despite shortages

Should not try and rush a customer into buying a vehicle. Felt like a hard sell esp as there was a company wide tech upgrade about to happen and team wanted to get sale through ahead of this.

When buying a Land Rover you’re not only purchasing a vehicle but a whole experience from enquiry to handover to after care. That is exactly what I got with Mo Rajab at Lookers West London.

Best customer service 🙏

Excellent communication throughout