Paul was a friendly and welcoming. The test drive was brilliant, he was super at showing me a new route and explaining some of the features of the car. We had a great chat and I value his experience in the car market. Unfortunately I feel my experience was let down as he was new to the company, some of my detailed questions needed further assistance which is fine, I am happy to support training etc. What I did find slightly irritating is that none of the other staff were busy, so they could have helped him with the software, as I ended up being in Nissan for 2hrs due to the software and standard questions to get through the stages of the enquiry and for further information I didn't actually purchase the car.

Had to wait a while to see a salesman - otherwise would have given 5.

Staff very helpful

Everything went smoothly.

als rep was very good and all staff were helpfull made you feel comfortable

Highly professional and knowledgable

The chairs did not have arms and the comfort area had really bad chairs, considering you did motability you should have a range of options to sit in, also you should stop having fragrance in the cars to test drive as not everyone can cope with the smells

??

The salesman was very good and helpful

Hugo was excellent gave me different options