Excellent customer service from Andrew at Carlisle Nissan. Nothing was to much trouble for him.
Verified User
•
Jun 24, 2024
5.0/5
5.0/5
Appointment at a convenient time for myself. Full explanation of the paperwork and vehicle features.
Verified User
•
Jun 24, 2024
5.0/5
5.0/5
Excellent service car was returned within the 2 hour booking
Verified User
•
Jun 20, 2024
5.0/5
5.0/5
I have purchased a car off yourselves from salesman Jacob Earle the experience has been fantastic a credit to your business brilliant communication and help fantastic I’d strongly recomend
Verified User
•
Jun 20, 2024
5.0/5
5.0/5
Good customer relations
Verified User
•
Jun 18, 2024
4.0/5
4.0/5
The visit was to rectify a fault that wasn’t rectified on a previous visit. The flow of events afterwards indicated the car had been cleaned however it hadn’t. A call to Ashleigh in Customer Service at Carlisle sorted the matter to my satisfaction.
Verified User
•
Jun 17, 2024
4.0/5
4.0/5
I never received the health check video, but everything was very good
Verified User
•
Jun 17, 2024
5.0/5
5.0/5
Everyone was very helpful and polite and supportive and thorough
Verified User
•
Jun 17, 2024
5.0/5
5.0/5
the service at booking in and picking up my car was flawless
Verified User
•
Jun 17, 2024
5.0/5
5.0/5
Please see my original comments From dropping my car in for a minor service and picking up a courtesy car Emma kept me upto date telling me that they were running a bit late with work and also in a video of them checking over my car found it needed a break disc and pads replaced and the work would be done the next day. As I was unable to collect my car the next day, due to work commitments, Emma arranged my car to be delivered to my work and collection of the courtesy car , excellent service and Emma was exceptional with all that was involved.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Excellent customer service from Andrew at Carlisle Nissan. Nothing was to much trouble for him.
Verified User
•
Jun 24, 2024
5.0/5
5.0/5
Appointment at a convenient time for myself. Full explanation of the paperwork and vehicle features.
Verified User
•
Jun 24, 2024
5.0/5
5.0/5
Excellent service car was returned within the 2 hour booking
Verified User
•
Jun 20, 2024
5.0/5
5.0/5
I have purchased a car off yourselves from salesman Jacob Earle the experience has been fantastic a credit to your business brilliant communication and help fantastic I’d strongly recomend
Verified User
•
Jun 20, 2024
5.0/5
5.0/5
Good customer relations
Verified User
•
Jun 18, 2024
4.0/5
4.0/5
The visit was to rectify a fault that wasn’t rectified on a previous visit. The flow of events afterwards indicated the car had been cleaned however it hadn’t. A call to Ashleigh in Customer Service at Carlisle sorted the matter to my satisfaction.
Verified User
•
Jun 17, 2024
4.0/5
4.0/5
I never received the health check video, but everything was very good
Verified User
•
Jun 17, 2024
5.0/5
5.0/5
Everyone was very helpful and polite and supportive and thorough
Verified User
•
Jun 17, 2024
5.0/5
5.0/5
the service at booking in and picking up my car was flawless
Verified User
•
Jun 17, 2024
5.0/5
5.0/5
Please see my original comments From dropping my car in for a minor service and picking up a courtesy car Emma kept me upto date telling me that they were running a bit late with work and also in a video of them checking over my car found it needed a break disc and pads replaced and the work would be done the next day. As I was unable to collect my car the next day, due to work commitments, Emma arranged my car to be delivered to my work and collection of the courtesy car , excellent service and Emma was exceptional with all that was involved.