Very friendly and gave me good understanding of certain things . Good experience with good people ! Hope to see you again ! Thanks !
Verified User
•
Jan 24, 2022
4.0/5
4.0/5
Though I understand why the service is currently unavailable I do miss the convenience on the onward journey option. Disappointed, too, that a courtesy car has never actually been available when I have booked in for service
Verified User
•
Jan 21, 2022
5.0/5
5.0/5
Hand brake is excellent now, as before the vehicle would roll forward/backwards. Asked for this to be done on two previous visits.
Verified User
•
Jan 20, 2022
5.0/5
5.0/5
Booking in my vehicle for an MOT and major service was very easy. Staff at Lookers were very helpful and my car was ready on time with all the work done. I have a service plan for my vehicle which I pay for monthly which helps with my budgeting. I would certainly recommend Lookers in Carlisle as everything went very smoothly.
Verified User
•
Jan 20, 2022
4.0/5
4.0/5
I was informed that the engine coolant needed topping up I would of thought this would have been done automatically as paert of the serviceI did it myself at homeI was informed that the engine coolant needed topping up I would have thought to is would have been do e automatically as part of the service l did it myself
Verified User
•
Jan 17, 2022
5.0/5
5.0/5
From making my original booking the follow up & reminders were excellent and Ashley on reception was so efficient and really pleasant to deal with.
Verified User
•
Jan 17, 2022
4.0/5
4.0/5
Julie in the service department was excellent , a credit to lookers !
Verified User
•
Jan 13, 2022
5.0/5
5.0/5
I'm not sure the videos add much, especially if - like me - you're in town waiting for the job to be finished. I'd much prefer a short text message or a phone call saying it's done/no problems/you need to phone us about work needed. To be fair, my garage did also phone me to confirm it was ready.
Verified User
•
Jan 13, 2022
5.0/5
5.0/5
Salesperson who dealt with the sale was Andrew Templeton at CarlisleWe have dealt with Andrew before and chose to deal with him again as he gives a most friendly efficient & professional service, making things as straight forward and hassle free as possible.Thank you Andrew for looking after us.Margaret Thomas
Verified User
•
Jan 12, 2022
5.0/5
5.0/5
Guy and Stewart could not have been more helpful nothing was a bother.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Very friendly and gave me good understanding of certain things . Good experience with good people ! Hope to see you again ! Thanks !
Verified User
•
Jan 24, 2022
4.0/5
4.0/5
Though I understand why the service is currently unavailable I do miss the convenience on the onward journey option. Disappointed, too, that a courtesy car has never actually been available when I have booked in for service
Verified User
•
Jan 21, 2022
5.0/5
5.0/5
Hand brake is excellent now, as before the vehicle would roll forward/backwards. Asked for this to be done on two previous visits.
Verified User
•
Jan 20, 2022
5.0/5
5.0/5
Booking in my vehicle for an MOT and major service was very easy. Staff at Lookers were very helpful and my car was ready on time with all the work done. I have a service plan for my vehicle which I pay for monthly which helps with my budgeting. I would certainly recommend Lookers in Carlisle as everything went very smoothly.
Verified User
•
Jan 20, 2022
4.0/5
4.0/5
I was informed that the engine coolant needed topping up I would of thought this would have been done automatically as paert of the serviceI did it myself at homeI was informed that the engine coolant needed topping up I would have thought to is would have been do e automatically as part of the service l did it myself
Verified User
•
Jan 17, 2022
5.0/5
5.0/5
From making my original booking the follow up & reminders were excellent and Ashley on reception was so efficient and really pleasant to deal with.
Verified User
•
Jan 17, 2022
4.0/5
4.0/5
Julie in the service department was excellent , a credit to lookers !
Verified User
•
Jan 13, 2022
5.0/5
5.0/5
I'm not sure the videos add much, especially if - like me - you're in town waiting for the job to be finished. I'd much prefer a short text message or a phone call saying it's done/no problems/you need to phone us about work needed. To be fair, my garage did also phone me to confirm it was ready.
Verified User
•
Jan 13, 2022
5.0/5
5.0/5
Salesperson who dealt with the sale was Andrew Templeton at CarlisleWe have dealt with Andrew before and chose to deal with him again as he gives a most friendly efficient & professional service, making things as straight forward and hassle free as possible.Thank you Andrew for looking after us.Margaret Thomas
Verified User
•
Jan 12, 2022
5.0/5
5.0/5
Guy and Stewart could not have been more helpful nothing was a bother.