We done most of our purchase over the phone and emails. Sales person Mr Richard Weller was brilliant and so helpful.
Verified User
•
Dec 13, 2021
5.0/5
5.0/5
Verified User
•
Dec 13, 2021
5.0/5
5.0/5
I had to Google the number to book my MOT as I couldn’t find it anywhere and they give an incorrect one so I had to call into the dealership - the collection and delivery service is excellent and I don’t know why I haven’t used it sooner, really convenient when working from home
Verified User
•
Dec 9, 2021
5.0/5
5.0/5
Arranging funds then getting in touch again
Verified User
•
Dec 9, 2021
5.0/5
5.0/5
Excellent service from Colleague Mark Coulson. Very knowledgeable and friendly throughout whole sale experience . An asset to your company.
Verified User
•
Dec 9, 2021
5.0/5
5.0/5
Jenny kept me informed especially with the delay with the vehicle production
Verified User
•
Dec 6, 2021
5.0/5
5.0/5
We have bought several cars from Nissan Carlisle since 2016. Guy Mellor is absolutely fantastic and knowledgeable about the Nissan range of vehicles He is honest and trustworthy, always keeps us up to date and always contactable. We travel over 100 miles to the dealership because of the service they provide instead if going to local nearby Nissan dealers
Verified User
•
Dec 2, 2021
5.0/5
5.0/5
Very pleased with the service I received which I must say that I have always very good service thank you ( no complaints) .
Verified User
•
Nov 29, 2021
5.0/5
5.0/5
I dropped the car off folowing a failure to regognise either electronic key and hence to get the car to start . I agreed that a full service was overdue and hence also required. I was advised that due to workload and lack of notice there would be an 11 day delay to get to the problem, and accepeted this. However it was actaully done the next day which was either excellent service or superb customer expectation management!! The only down side was I advised a problem with the driver seat electric lift mechanism, which was investigated and for which a fix was advised but no actaul fix carried out or follow up advised.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
We done most of our purchase over the phone and emails. Sales person Mr Richard Weller was brilliant and so helpful.
Verified User
•
Dec 13, 2021
5.0/5
5.0/5
Verified User
•
Dec 13, 2021
5.0/5
5.0/5
I had to Google the number to book my MOT as I couldn’t find it anywhere and they give an incorrect one so I had to call into the dealership - the collection and delivery service is excellent and I don’t know why I haven’t used it sooner, really convenient when working from home
Verified User
•
Dec 9, 2021
5.0/5
5.0/5
Arranging funds then getting in touch again
Verified User
•
Dec 9, 2021
5.0/5
5.0/5
Excellent service from Colleague Mark Coulson. Very knowledgeable and friendly throughout whole sale experience . An asset to your company.
Verified User
•
Dec 9, 2021
5.0/5
5.0/5
Jenny kept me informed especially with the delay with the vehicle production
Verified User
•
Dec 6, 2021
5.0/5
5.0/5
We have bought several cars from Nissan Carlisle since 2016. Guy Mellor is absolutely fantastic and knowledgeable about the Nissan range of vehicles He is honest and trustworthy, always keeps us up to date and always contactable. We travel over 100 miles to the dealership because of the service they provide instead if going to local nearby Nissan dealers
Verified User
•
Dec 2, 2021
5.0/5
5.0/5
Very pleased with the service I received which I must say that I have always very good service thank you ( no complaints) .
Verified User
•
Nov 29, 2021
5.0/5
5.0/5
I dropped the car off folowing a failure to regognise either electronic key and hence to get the car to start . I agreed that a full service was overdue and hence also required. I was advised that due to workload and lack of notice there would be an 11 day delay to get to the problem, and accepeted this. However it was actaully done the next day which was either excellent service or superb customer expectation management!! The only down side was I advised a problem with the driver seat electric lift mechanism, which was investigated and for which a fix was advised but no actaul fix carried out or follow up advised.