Looked on the website and enquired about a car within 10 minutes i was contacted by a member of your team . great friendly service

bought my last car from lookers Obviously a satisfied customer

The video was a little rushed but actually useful and a good idea

The lady on reception was very polite and professional as were all the staff I spoke to.

very helpful and informative. explained my options clearly

I had a waiting appointment, and waited at the Dealership. I expected to be notified by a member of staff when my vehicle was ready, as this is what has happened every other time. After 1.5 hours, I happened to look at my mobile, and saw that a text had been sent to me 30mins earlier, telling me my car was ready. I was the only customer waiting in the dealership. I could not believe they did not inform me in person that the car was ready - or tell me when I arrived that I would be notified by text when the car was ready. My car was at the dealership for a recall. It was very frustrating that a lack of communication meant that I waited much longer than was necessary!! I am impressed that the car was actually ready in just under 1 hour though!

I wasn’t offered a service plan as I do not live local to the dealership. Jenny Wilson looked after me very well from start to finish. Adam Graham sales manager was excellent in making sure this vehicle was the right one for me.

Everyone was very polite and the service was swift.

Dealt with in an acceptable manner.

Good service with very pleasant reception staff