Very impressed with the refurbishment and new layout of the showroom at Carlisle. Particularly the table and chair groupings arranged around the showroom enabling safe isolated waiting areas. also coffee served to me at a table - that is a nice touch!

I dealt with Mark C in Carlisle and he was fantastic. Always quick to get back in touch with me and made everything so straightforward.

The Lookers representative I dealt with was polite, knowledgeable and a pleasure to deal with. On arrival at the branch the car I had purchased was beautifully presented, the paperwork was ready and I was on my within half an hour. A big thank you to Lookers.

nope . All fine

Shane that I have to travel 60 miles to get my car serviced by Nissan.

As always friendly helpful staff with lots of knowledge

Better communication with customer and details from staff as to what work needed to be done and why. Plus how long it would take, and the approximate cost.

One of the documents you needed me to leave on the front seat was the documents needed to comment on the service just done. We were never given the documents in the first place!! I need that to be sent to me: one of the ladies on reception was kind enough to copy me the service. This needs to be sorted. I need the documents so I can provide them for you at every service. Not very good to pick up a new car last October that doesn't have all the documents that I should have!! Can you sort and sent me what I need please!!

Salesmen really nice to deal with