We have bought several vehicles from Nissan Carlisle, mostly from Guy Mellor who is now a manager.We travel over 100 miles from our home but it’s completely worth it to be looked after so well.
Verified User
•
Mar 28, 2023
5.0/5
5.0/5
Excellent service from ordering to driving our new car away homeHugo Mendonca, advised and kept us informed on our car’s progress, all questions answered thoroughlyOffice staff very pleasant, knowledgeable and helpful when I contacted themCar beautifully presented on collection, all paperwork to handAll in all a very successful and satisfying buying experience, and I’d recommend this dealership
Verified User
•
Mar 27, 2023
4.0/5
4.0/5
I bought a used car which the garage had clearly worked on to make mechanically right. It had a new Cambelt and the wheels were chip free. Great stuff. However the interior was not properly clean with some stains on the passager seat and a significant mark on the nearside rear door card which the sales person had informed would be removed in the sales video sent to me. There was some general dirt n the car also. I cleaned the interior as soon as I got the car home getting all the marks out with some shop bought valeting foam. It took just 20 minutes. I appreciate it was a used car that I bought but it really did need to be properly clean. It spolit an otherwise pain-free and pleasant car buying experience which is a shame.
Verified User
•
Mar 27, 2023
5.0/5
5.0/5
Met with a warm smile and very helpful service assistant which helped to get the service experience of too an excellent startDown side I was unable to get courtesy car as did not have NI number which I wasn't informed beforehand that I need.
Verified User
•
Mar 27, 2023
5.0/5
5.0/5
Thank you to all involved in was a mystery until it was finally fixed today. Couldn't thank them enough.
Verified User
•
Mar 27, 2023
5.0/5
5.0/5
Vvery helpfulery helpful and informative
Verified User
•
Mar 23, 2023
5.0/5
5.0/5
Everyone I dealt with was very helpful, but I didn’t receive the inspection video (I don’t think I did but please correct me if I’m wrong) and I did not receive any update calls regarding the progress of the service - I had to phone the garage twice to ask if it was ready and the again to check if everything was ok after it’s post service road test. Everyone was very helpful and pleasant but the level of communication from the garage was not as good as it normally is.
Verified User
•
Mar 23, 2023
5.0/5
5.0/5
Verified User
•
Mar 22, 2023
5.0/5
5.0/5
Bought a motability car and Jenny who I dealt with was excellent with her explanations and everything went through so smoothly.
Verified User
•
Mar 21, 2023
5.0/5
5.0/5
Salesman Arron Bradbury was excellent!From my initial enquiry right up to delivery of my vehicle he kept in regular contact with me, keeping me informed, answering queries and working to my tight time frames to get the car prepared and ready for me, would highly recommend him to anyone.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
We have bought several vehicles from Nissan Carlisle, mostly from Guy Mellor who is now a manager.We travel over 100 miles from our home but it’s completely worth it to be looked after so well.
Verified User
•
Mar 28, 2023
5.0/5
5.0/5
Excellent service from ordering to driving our new car away homeHugo Mendonca, advised and kept us informed on our car’s progress, all questions answered thoroughlyOffice staff very pleasant, knowledgeable and helpful when I contacted themCar beautifully presented on collection, all paperwork to handAll in all a very successful and satisfying buying experience, and I’d recommend this dealership
Verified User
•
Mar 27, 2023
4.0/5
4.0/5
I bought a used car which the garage had clearly worked on to make mechanically right. It had a new Cambelt and the wheels were chip free. Great stuff. However the interior was not properly clean with some stains on the passager seat and a significant mark on the nearside rear door card which the sales person had informed would be removed in the sales video sent to me. There was some general dirt n the car also. I cleaned the interior as soon as I got the car home getting all the marks out with some shop bought valeting foam. It took just 20 minutes. I appreciate it was a used car that I bought but it really did need to be properly clean. It spolit an otherwise pain-free and pleasant car buying experience which is a shame.
Verified User
•
Mar 27, 2023
5.0/5
5.0/5
Met with a warm smile and very helpful service assistant which helped to get the service experience of too an excellent startDown side I was unable to get courtesy car as did not have NI number which I wasn't informed beforehand that I need.
Verified User
•
Mar 27, 2023
5.0/5
5.0/5
Thank you to all involved in was a mystery until it was finally fixed today. Couldn't thank them enough.
Verified User
•
Mar 27, 2023
5.0/5
5.0/5
Vvery helpfulery helpful and informative
Verified User
•
Mar 23, 2023
5.0/5
5.0/5
Everyone I dealt with was very helpful, but I didn’t receive the inspection video (I don’t think I did but please correct me if I’m wrong) and I did not receive any update calls regarding the progress of the service - I had to phone the garage twice to ask if it was ready and the again to check if everything was ok after it’s post service road test. Everyone was very helpful and pleasant but the level of communication from the garage was not as good as it normally is.
Verified User
•
Mar 23, 2023
5.0/5
5.0/5
Verified User
•
Mar 22, 2023
5.0/5
5.0/5
Bought a motability car and Jenny who I dealt with was excellent with her explanations and everything went through so smoothly.
Verified User
•
Mar 21, 2023
5.0/5
5.0/5
Salesman Arron Bradbury was excellent!From my initial enquiry right up to delivery of my vehicle he kept in regular contact with me, keeping me informed, answering queries and working to my tight time frames to get the car prepared and ready for me, would highly recommend him to anyone.