Thanks

Good staff,friendly,knowledgeable and courteous,easy to deal with.

As always first class service

Just the usual excellent experience from arrival to collection of vehicle. Friendly greeting on arrival, additional requirements attended to. Car ready when expected, explained fully the results of the service/MOT. brought round to the front for collection, sparkling as good as the day I bought it. Thanks again.

I was made very welcome and dealt with in a professional way...offered refreshments and even got a bunch of daffodils.

We found the sales team very patient as we tried various cars to suit our (fussy?) needs. Having found the one we wanted, which was away from the dealership, it took some time for the finance department to sort out the paperwork. Not happy with the use of the 'echosign' software. Seems to cause more problems that it's worth. Eventually got the car, only to find that it had a puncture, which was fixed rapidly. Very happy with the car now, having had a 'test drive' of just over 100 miles to attend a medical appointment! Have found a few bad scratches on the driver's side door pillar and found paperwork in the glove box, an invoice for some repair work done by another dealership. The invoice showed that the previous owner had paid his insurance excess of £250 towards the work done. Doubt if Lookers realised the car had had an accident in the past. I have shredded all paperwork relating to the previous two owners payments for repairs, etc. There was no mention of what was repaired. As the car was presented well and drives well, I am ignoring it's previous history. A bit sad to see that my old car is now up for sale at the price I paid for it, four years ago! Such a shame that the trade in value was £3000 lower! Guess a profit has to be made, somewhere! I look forward to your feedback.

Dealing with Jenny was fab. Wouldn't hesitate to deal with Lookers again.

An easy and informative experience.

Hugo was the salesman and was efficient, honest and very helpful on all aspects of our purchase. Although we had no doubt on purchasing our car it would have been difficult to reject Hugo’s sales performance. Pleasure to have met Hugo.