Better washed and cleaned car

One minor improvement is that the sales person wasn't clear on payments. I was paying cash but I knew I would have to transact in advance but they suggested I could just pay by card then sent the info through to pay in advance later. Also I had to tax my car before leaving the showroom, not a problem in the end but my cards are protected through an app which I didn't have with me and this delay could have been avoided if made clearer, I wasn't aware I was having to set that up. This is a minor point as overall service was good and I'm happy to have changed my car with minimum fuss.

Very satisfied. Everyone polite and helpful, did exactly what they said with no hidden extras or time delay. Thank you

Ross Sanderson at Carlisle was very professional

Very professional very polite staff excellent service from counter staff.

The lady that checked me in and booked the service was 100% but disappointed with the service from reception desk when I came to pick up . I waited 10min before I was acknowledged and that was by a person passing . A young mechanic was chatting to the reception staff and both new I was waiting . I gave a good review score as I did not want it to reflect on the original lady . The collection staff were more interested in their conversation. Not work related as could here it .!!

Thank you for your excellent service

Lookers made the whole process of getting my motobility car on the road quick an easy