I arranged to use a courtesy car as my vehicle had been recalled for a fault and i had to get back to work. When I arrived, I was told no vehicle was available and that the dealership had tried to ring me the night before.however I had no missed calls or messages. Within half an hour a car was found for me but this was an unnecessary delay. I would suggest ensuring enough cars are available so that the experience is not repeated. Staff were pleasant and friendly throughout and the car was fixed - but the experience was marred.
Verified User
•
Oct 31, 2022
5.0/5
5.0/5
Before the service, I had a problem with the "Stop-Start" system.It was corrected during the service. Thank you.
Verified User
•
Oct 31, 2022
5.0/5
5.0/5
The team are so helpful and friendly. Dropping me off and work and returning my car when it was done. Thanks so much.
Verified User
•
Oct 31, 2022
5.0/5
5.0/5
Great service
Verified User
•
Oct 31, 2022
4.0/5
4.0/5
Verified User
•
Oct 31, 2022
5.0/5
5.0/5
absolute helpful in every way....cannot praise them highly enough
Verified User
•
Oct 31, 2022
5.0/5
5.0/5
Always had car cleaned with all other services but not this time ?
Verified User
•
Oct 31, 2022
5.0/5
5.0/5
We did not meet with anyone from the management team, but there were several phone calls and emails.The Lookers’ staff dealing with the sale were extremely efficient, informed, helpful and polite in dealing with us.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I arranged to use a courtesy car as my vehicle had been recalled for a fault and i had to get back to work. When I arrived, I was told no vehicle was available and that the dealership had tried to ring me the night before.however I had no missed calls or messages. Within half an hour a car was found for me but this was an unnecessary delay. I would suggest ensuring enough cars are available so that the experience is not repeated. Staff were pleasant and friendly throughout and the car was fixed - but the experience was marred.
Verified User
•
Oct 31, 2022
5.0/5
5.0/5
Before the service, I had a problem with the "Stop-Start" system.It was corrected during the service. Thank you.
Verified User
•
Oct 31, 2022
5.0/5
5.0/5
The team are so helpful and friendly. Dropping me off and work and returning my car when it was done. Thanks so much.
Verified User
•
Oct 31, 2022
5.0/5
5.0/5
Great service
Verified User
•
Oct 31, 2022
4.0/5
4.0/5
Verified User
•
Oct 31, 2022
5.0/5
5.0/5
absolute helpful in every way....cannot praise them highly enough
Verified User
•
Oct 31, 2022
5.0/5
5.0/5
Always had car cleaned with all other services but not this time ?
Verified User
•
Oct 31, 2022
5.0/5
5.0/5
We did not meet with anyone from the management team, but there were several phone calls and emails.The Lookers’ staff dealing with the sale were extremely efficient, informed, helpful and polite in dealing with us.