When I picked the car up 2 years ago there was no service book. I have been trying for the last 2 years to get a service book which has been eventually sorted by the garage. I am still waiting for the garage to post it on to me. I spoke to someone yesterday and he wasn't sure if I had to pay for it. I did say that under any circumstances circumstance would I pay for something that should have been with the car in 2020!!
Verified User
•
Oct 14, 2022
5.0/5
5.0/5
Verified User
•
Oct 13, 2022
4.0/5
4.0/5
PCH costs quoted hugely greater than deals available online by a factor of about 40%.
Verified User
•
Oct 11, 2022
5.0/5
5.0/5
Lookers Carlisle did exactly what they said they would do which was excellent.Service took around 2 hours and they let me know when it was completed and the car ready for pickup.Also let me know exceptions such as tyre wear and provided quotes.So all round very good.
Verified User
•
Oct 11, 2022
5.0/5
5.0/5
The staff were all very polite and helpful. My needs were taken into account and fulfilled. I have always had good service with Lookers/ Benson . The cars that I have bought with you have always met my needs. Thankyou
Verified User
•
Oct 10, 2022
5.0/5
5.0/5
Brilliant customer service from Lookers again! I always recommend to my friends and family.
Verified User
•
Oct 10, 2022
5.0/5
5.0/5
Friendly, efficient service…
Verified User
•
Oct 10, 2022
5.0/5
5.0/5
Keep the service experience personal as the staff do now, it is nice to feel your custom is appreciated and desired.Thank you all.
Verified User
•
Oct 7, 2022
5.0/5
5.0/5
Darren and Emma very customer friendly and helpful.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
When I picked the car up 2 years ago there was no service book. I have been trying for the last 2 years to get a service book which has been eventually sorted by the garage. I am still waiting for the garage to post it on to me. I spoke to someone yesterday and he wasn't sure if I had to pay for it. I did say that under any circumstances circumstance would I pay for something that should have been with the car in 2020!!
Verified User
•
Oct 14, 2022
5.0/5
5.0/5
Verified User
•
Oct 13, 2022
4.0/5
4.0/5
PCH costs quoted hugely greater than deals available online by a factor of about 40%.
Verified User
•
Oct 11, 2022
5.0/5
5.0/5
Lookers Carlisle did exactly what they said they would do which was excellent.Service took around 2 hours and they let me know when it was completed and the car ready for pickup.Also let me know exceptions such as tyre wear and provided quotes.So all round very good.
Verified User
•
Oct 11, 2022
5.0/5
5.0/5
The staff were all very polite and helpful. My needs were taken into account and fulfilled. I have always had good service with Lookers/ Benson . The cars that I have bought with you have always met my needs. Thankyou
Verified User
•
Oct 10, 2022
5.0/5
5.0/5
Brilliant customer service from Lookers again! I always recommend to my friends and family.
Verified User
•
Oct 10, 2022
5.0/5
5.0/5
Friendly, efficient service…
Verified User
•
Oct 10, 2022
5.0/5
5.0/5
Keep the service experience personal as the staff do now, it is nice to feel your custom is appreciated and desired.Thank you all.
Verified User
•
Oct 7, 2022
5.0/5
5.0/5
Darren and Emma very customer friendly and helpful.