Lookers Nissan Carlisle
4.8/5
4.8 /5
1,082 Verified Reviews
Auchinleck Dr, Rosehill Industrial Estate, Carlisle, Carlisle, CA1 2UR, GB
01228 517500
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,082 Verified Reviews
5.0/5
5.0 /5
Richard was ever so helpful and I will be back to you in the future great company to deal with. Peter cameron.

5.0/5
5.0 /5

4.0/5
4.0 /5
Too expensive for work carried out?? Service book Not Stamped do had to regurn to garage. Poor explanation given as to why premature corrosion of front brake discs after only 20000 miles.

5.0/5
5.0 /5
Helpful, friendly and efficient.

5.0/5
5.0 /5
As I bought the car over the phone and unable to visit garage found staff helpful and polite.not being the best on the internet found signing forms quite straight forward .thanks again for your help

4.0/5
4.0 /5
Cannot fault Nigel the service controller chappie...took time to explain the issues with the brakes and also answered a few more queries. The only niggle is that the vehicle has been in twice to have the service warning reset, along with an oil leak from the transfer box, which to be honest on a vehicle with less that 21k on the clock gives cause for concern, but covered under the warranty. It took the conversation with Nigel to explain that the warning could not be reset until the vehicle had an oil change, although the fact that the oil is diluted points to the fact that the DPF system is problematic and know from experience that this is going to cause issues going forward. We have spoken to Nissan UK in the past about the DPF issues, but to be honest, unlike the dealership they really aren't bothered, and that fact alone would mean we would not buy another Nissan.

4.0/5
4.0 /5
Both Jenny and Kurt from the sales team were very friendly, helpful and knowledgeable. They made the whole buying experience straightforward and easy to follow. Jenny kept in touch and informed me at every stage.The only downside was the standard of paint repairs which now look worse, whoever touched in the front bumper and tailgate has clearly taken no care and used what looks like lumpy (old, dry) paint and a match stick.On a £30k vehicle these should have been repaired properly as I was told they would be.My partner recently bought a VW Golf from Lookers in Northallerton and they repaired similar paint damage correctly by spraying that section of panel, not a botched touch up.In all a very enjoyable buying experience was spoiled by a lack of care and attention from whoever attempted to improve the damage.Sales team were excellent though.

5.0/5
5.0 /5
It was very straightforward and very easy I ordered my new vehicle it arrived in no time and the staff was very helpful and very welcoming

5.0/5
5.0 /5

5.0/5
5.0 /5
I would like walk around video of the car l have reserved