Car had a minor fault with TPMS ie a valve needed replacing. This was dealt with very well with excellent customer service and the car being collected and delivered back.
Verified User
•
Jun 4, 2022
5.0/5
5.0/5
Guy, Andrew T and Ethan were all very good. This is my third qashqai from Lookers Carlisle. The service is always brilliant.
Verified User
•
Jun 3, 2022
5.0/5
5.0/5
Slightly different expectations as a Motability car. Jenny was SPOT ON!
Verified User
•
Jun 2, 2022
5.0/5
5.0/5
My car was picked up from home and delivered back by courteous member of staff with full breakdown of car service received.
Verified User
•
Jun 2, 2022
5.0/5
5.0/5
Everything was great and would like to thank Richard for all his help.
Verified User
•
Jun 2, 2022
5.0/5
5.0/5
Very please with service Jenny was extremely helpful with all the relevant documents needed in order for me to purchase my new van without visiting the dealership .
Verified User
•
May 31, 2022
5.0/5
5.0/5
Jenny was wonderful, a great help. Delivery time was part of problem but main issue was actual range although sufficient wasn't as good as the kona I went for, also upfront payment double the amount for much the same spec
Verified User
•
May 31, 2022
5.0/5
5.0/5
I purchased a 3yr old Micra automatic.I am highly delighted with the car. Also very happy indeed with the sales team. Andrew Templeton and his young colleague were most helpful on the day of my visit. The car was sourced from elsewhere and I was very pleased that your staff went to the trouble of finding it. Of course the sale went through and again Andrew was most helpful. A couple of rear upper body panels behind the back door handles were agreed to be replaced at my request. This was done after a week or so and again the staff were most courteous and helpful as they have been all through the purchase. After sales care was again brilliant with special mention to Gemma and Zelia. Overall I was so pleased that I called in to Lookers in the first place. Thank you to all the team who are a credit to your company
Verified User
•
May 30, 2022
5.0/5
5.0/5
Friendly and helpful staff throughout the whole experience 👍👍
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Car had a minor fault with TPMS ie a valve needed replacing. This was dealt with very well with excellent customer service and the car being collected and delivered back.
Verified User
•
Jun 4, 2022
5.0/5
5.0/5
Guy, Andrew T and Ethan were all very good. This is my third qashqai from Lookers Carlisle. The service is always brilliant.
Verified User
•
Jun 3, 2022
5.0/5
5.0/5
Slightly different expectations as a Motability car. Jenny was SPOT ON!
Verified User
•
Jun 2, 2022
5.0/5
5.0/5
My car was picked up from home and delivered back by courteous member of staff with full breakdown of car service received.
Verified User
•
Jun 2, 2022
5.0/5
5.0/5
Everything was great and would like to thank Richard for all his help.
Verified User
•
Jun 2, 2022
5.0/5
5.0/5
Very please with service Jenny was extremely helpful with all the relevant documents needed in order for me to purchase my new van without visiting the dealership .
Verified User
•
May 31, 2022
5.0/5
5.0/5
Jenny was wonderful, a great help. Delivery time was part of problem but main issue was actual range although sufficient wasn't as good as the kona I went for, also upfront payment double the amount for much the same spec
Verified User
•
May 31, 2022
5.0/5
5.0/5
I purchased a 3yr old Micra automatic.I am highly delighted with the car. Also very happy indeed with the sales team. Andrew Templeton and his young colleague were most helpful on the day of my visit. The car was sourced from elsewhere and I was very pleased that your staff went to the trouble of finding it. Of course the sale went through and again Andrew was most helpful. A couple of rear upper body panels behind the back door handles were agreed to be replaced at my request. This was done after a week or so and again the staff were most courteous and helpful as they have been all through the purchase. After sales care was again brilliant with special mention to Gemma and Zelia. Overall I was so pleased that I called in to Lookers in the first place. Thank you to all the team who are a credit to your company
Verified User
•
May 30, 2022
5.0/5
5.0/5
Friendly and helpful staff throughout the whole experience 👍👍