Excellent service!!

We recently bought our car from Lookers, Carlisle. Top class service from start to finish from Mark and the team.If you are looking for a new or used car we would highly recommend Lookers. Mark went above and beyond in his dealing with us and we're grateful for all his help.

Very good as you are.

General good service, due to staff shortage communication when in getting fixed not as I would normally have expected

I have nothing but praise for our Rosehill/ Carlise Lookers. From walking in the front door to leaving you are dealt with efficiently by well trained assistantsMy car was serviced and returned to me Valeted, a great bonus for me, I would recommend anyone to pop in and see what is on offer.

Offering customers lifts home (or wherever) again would be appreciated. As it was raining and I have a 20 minute walk, I was absolutely drenched!

A very pleasant receptionist.

I would have given 5 stars everywhere except for one unresolved problem. There was no parcel shelf in the car because it had been removed to satisfy another customer. The dealership then pinched a parcel shelf from another vehicle to satisfy my need. It is the wrong size and had been forced into my car in the only position it could go which was 90 degrees rotated incorrectly. Basically the shelf is 6mm too wide. By forcing it into the car it caused us problems in attempting to remove it. We had to use levers and towels to prevent damage, and eventually removed it. Because it is too long for the width of the interior it will not replace in the correct position and to attempt to replace it in the wrong position again is still way too tight and will cause damage. I did contact the dealership on Friday when I discovered the problem. I am awaiting a resolution.

Absolutely fantastic service from dealership. Will highly recommend to everyone

I would just like to say how friendly and very helpful Andrew Templeton was, nothing was to much trouble for him, I really appreciated every thing he help me with.