Very friendly and efficient. The car had a factory recall and was fixed very quickly. All the people at the dealership were excellent thank you.
Verified User
•
Mar 28, 2022
5.0/5
5.0/5
A most excellent and thorough exercise making the car purchase a real pleasure. No pressures put on during the thorough briefing of all services optional for the car. Was highly impressed with every aspect of the deal.
Verified User
•
Mar 26, 2022
4.0/5
4.0/5
All of the above ratings could have been 5 stars with proactive communication not reactive. The where is your vechicle app in particular being completed sporadically. If the app was updated immediately then the number of customer calls to you would decline a win for everyone.
Verified User
•
Mar 23, 2022
5.0/5
5.0/5
Ethan was training and very helpful and easy to deal with
Verified User
•
Mar 22, 2022
5.0/5
5.0/5
The salesman who dealt with me was excellent….
Verified User
•
Mar 22, 2022
5.0/5
5.0/5
Very helpful staff. There was a slight hiccup on the day of collection, which was disappointing at the time, but was rectified by 10am the following day. The issue related to a part that had not arrived, so it was outside the control of Lookers staff.Overall, the process of buying a new used vehicle to replace the vehicle I had owned for 10 years was remarkably quick and largely stress free.Thanks very much to Richard Waller at Carlisle.
Verified User
•
Mar 22, 2022
5.0/5
5.0/5
Very helpful, and informative. Pleasure to deal with
Verified User
•
Mar 21, 2022
5.0/5
5.0/5
After collecting the car i noticed a mark on the paint work. On returning it was rectified immediately.
Verified User
•
Mar 21, 2022
5.0/5
5.0/5
I have dealt with this dealership in all it's changed since 1980, so I must be your longest serving customer!
Verified User
•
Mar 20, 2022
5.0/5
5.0/5
The customer service I received from Mark Coulson was second to none he was polite,very knowledgeable on the products he was selling, answered all my question without hesitation and didn’t give the hard sell. I have and will be in the future recommending Lookers to all my friends and family keep up the great work
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Very friendly and efficient. The car had a factory recall and was fixed very quickly. All the people at the dealership were excellent thank you.
Verified User
•
Mar 28, 2022
5.0/5
5.0/5
A most excellent and thorough exercise making the car purchase a real pleasure. No pressures put on during the thorough briefing of all services optional for the car. Was highly impressed with every aspect of the deal.
Verified User
•
Mar 26, 2022
4.0/5
4.0/5
All of the above ratings could have been 5 stars with proactive communication not reactive. The where is your vechicle app in particular being completed sporadically. If the app was updated immediately then the number of customer calls to you would decline a win for everyone.
Verified User
•
Mar 23, 2022
5.0/5
5.0/5
Ethan was training and very helpful and easy to deal with
Verified User
•
Mar 22, 2022
5.0/5
5.0/5
The salesman who dealt with me was excellent….
Verified User
•
Mar 22, 2022
5.0/5
5.0/5
Very helpful staff. There was a slight hiccup on the day of collection, which was disappointing at the time, but was rectified by 10am the following day. The issue related to a part that had not arrived, so it was outside the control of Lookers staff.Overall, the process of buying a new used vehicle to replace the vehicle I had owned for 10 years was remarkably quick and largely stress free.Thanks very much to Richard Waller at Carlisle.
Verified User
•
Mar 22, 2022
5.0/5
5.0/5
Very helpful, and informative. Pleasure to deal with
Verified User
•
Mar 21, 2022
5.0/5
5.0/5
After collecting the car i noticed a mark on the paint work. On returning it was rectified immediately.
Verified User
•
Mar 21, 2022
5.0/5
5.0/5
I have dealt with this dealership in all it's changed since 1980, so I must be your longest serving customer!
Verified User
•
Mar 20, 2022
5.0/5
5.0/5
The customer service I received from Mark Coulson was second to none he was polite,very knowledgeable on the products he was selling, answered all my question without hesitation and didn’t give the hard sell. I have and will be in the future recommending Lookers to all my friends and family keep up the great work