With reference to the above I have to report the following:On Friday 5th June 2026, I was driving the above vehicle on a busy road, when it suddenly cut out on me. The dashboard flashed System error E Pedal.Having tried several times to restart the vehicle the battery must have drained, which necessitated a call to the AA.They attended and managed to start the vehicle but emphasised a Nissan diagnostic test to identify the cause was required urgently before driving the vehicle any distance.A call was subsequently made to the Nissan call centre, whereupon an agent stated there was no availability until the 3rd of July 2026, an appointment I had no option but to make.Unhappy with the situation I then contacted my car finance company

not happy, 20-05 called RAC breakdown told the cut that she needed a soft ware update. Called and 18.06 was the first available appoint and now the cust MOT has ran out. Cust called today and she has to go to hospital 17.06 and can she bring the vehicle in only 24 hours before the appointment. The cust would like to know when she cant drop it in early and this is no help to her at all. no cc has been offered either.

Can I please confirm that my complaint has been forwarded to you. I tried to send directly by this platform but the message was too long , i therefore had to send it via the service assistant manager in store . I have sent a notice before action letter following initial unsatisfactory contact with the dealership directly . Our last email was sent to Tracey to forward to complaint department on 20th may 2026 with a 14 day response request before taking the issue to county claims

Absolutely disgusting no phone call to say car is ready when has a car took 5 hours to service no service clean on car inside or out and trying to contact them is absolutely awful am also logging a complaint to motility

Dear Sir / Madam,My name is Andrew Warren and I am in the initial stage of raising a Barclaycard dispute with regards to M.O.T works undertaken on amongst other things the brake disc replacement by Lookers Chester on my vehicle DC67 CXA dated 12/2/2026, I am alleging this work was negligent and which if ignored could have proved fatal,Barclaycard have advised me to contact Nissan in order for it to provide an explanation and explore the possibility of a more amicable solution to the complaint / dispute,Thursday 14 May 2026, I telephoned Nissan explaining I had a problem with the car making a rattling noise from the engine and consequently made an appointment with Lookers to give it a diagnostics check to ascertain the problem dated Wednesday 10 June 2026, I later booked into a different garage that could look at it sooner as I had decided the vehicle was not roadworthy or safe to drive until repairs had been carried out,Wed 20 May 2026, Garage invoice states “ Knocking and Rattling, Three wheel bolts Missing from FN/S Wheel “ in laymans terms the wheel in question was about to fall off, new parts included, two rear coil springs and four wheel bolts,I hope to hear from you soonAndrew Warren.

Motability customer - vehicle was booked for collection today between 8-12 as due in today for servicing but nobody has came and collected the car and when calling to chase this up cannot get a hold of any department just rings off, not even a phone call to rearrange.

cust purchased a vehilce 06.05.25 at the time the cut was advised that he would receive 2 services.When the customer has come into the dealership this has not been the case and has had to pay for the service. The cust has now queried this with yourselves and the booking office. The cust has been offered an foc service which would only be an oil and oil filter change but this would in turn affect the warranty the cust has on his vehicle. He is not happy with the service has received and spoke to you on numerous occasions to resolve this.

cust was due to have his vehicle serviced, when he purchased the vehicle he was adxvised that he was given 2 free services. When the cust went to do the online book in it advised that it was £300 odd pound. Sales man advised the first 2 services wold be free and he would have to pay for the 3rd one himself Bought brand new, cust is not happy that this is not the case. The contact centre also advised the cust that the service would be free.

Excellent service

Terrible I thought I had brought a car on Sunday but wanted to ensure the seats could be cleaned up. I was told they would put the car round the backI received a call on Monday to say that had been sold.I wasted my time on Monday and bought another car but this time left a deposit only to bd told in Tuesday that this car had also been sold.Still waiting on return if depositWhich I had to chase.If I could score lower I would