Excellent quality service, courteous and prompt.Process ran like clockwork and kept informed at every stage. Work completed ahead of schedule.

Booked on line only to get an email shortly after telling me the slot was no longer available and offering the same time a week later which I accepted. Then a day or so before my cancelled booking I received an email reminding me of my appointment which had been previously been cancelled. I then phoned Nissan Chester to check when they had me booked in for and a very helpful lady advised me that they had me booked in for the second appointment booked not the original cancelled on line booking. Hence the reason I was not impressed with the on line booking system reflected in my score.Everyone is really friendly and helpful

Mainly the whole sales experience with Michael Mason - made the process seamless and weirdly for buying a car enjoyable :)

Lookers Sales Executive, Brett Davies was very helpful with our selection of a new Nissan Qashqai and the options for finance. He guided us on completing the documentation and gave us a comprehensive briefing about controls and features when we collected our new car.

Everything was great

On line checkin easy to complete.All good at premises but link didn’t work to check progress and no pick up on phone.

welcoming and cheerful staff efficient and well informed; no-nonsense approach; job done in the due time and done well with clear indication of future repair requirements but no pressure to have them done there and then

Good honest salesperson, Brett.

Mike Mason was an absolute star. Helped us with test drives then took is through all the options. No pressure sell at all.

Smooth process and the car was explained very well by salesman