Lookers Nissan Chester
4.6/5
4.6 /5
1,164 Verified Reviews
302 Sealand Rd, Chester, Chester, CH1 4LQ, GB
01244 390009
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,164 Verified Reviews
5.0/5
5.0 /5
The vehicle which is a Motability Vehicle was in for a service, due to the amount of vehicles the garage now has to deal with due to the loss of dealerships in North Wales, it is not always possible to get the type/quality of service normally expected.The dealership couldn't provide a replacement vehicle, as is the norm for Motability Vehicles, I was offered a spot at 2.00pm on the 16th June 22, and told that it should be done in 2 hours, which I could just about cope with by taking something to read and having a coffee. Sadly it took 3 hours 20mins to get it back to me, although the vehicle was beautifully clean which they should be praised for, caused me major discomfort, because I have spinal injuries. I known that it could cause problems for the Garage, next time it is in for anything I will be insisting on a replacement vehicle for the time that my vehicle is in.

Excellent customer service help and advice. I got what I was looking for so thank you to the person/s ie Craig alongside a trainee for making it a comfortable am easy experience. Yours gratefully R Jebb

5.0/5
5.0 /5
Craig was very efficient and was a very good listener. His advice was very good and everything went very smoothly indeed inthe purchasing of my car. Highly recommend dealing with this dealership. Michael was also very helpful in the initial stages of buying the car. An excellent team

5.0/5
5.0 /5
My only issue is the lack of spaces for customer parking which has not improved over a number of years. Suggest a pre parking space allocation for drop off of vehicle.

5.0/5
5.0 /5
My latest experience was to view the Airiya so some of the questions were not relevant

5.0/5
5.0 /5
I am a Motobility customer, but I cannot place an order until I receive the go ahead off Motobility on about 8th Dec. Because of the long delays with the delivery of new cars, I was doing some preliminary investigations into possible replacements.

5.0/5
5.0 /5
The check on our nissan was good the help from the staff also good would be interested in A future deal on a new ev next year

5.0/5
5.0 /5
Mark was excellent, but the 1st guy that dealt with us was far too pushy

5.0/5
5.0 /5
Excellent and friendly staff very efficient and competent car returned ahead of time and cleaned

5.0/5
5.0 /5
Excellent service