only given a 4 rating due to the building work ongoing & everything is having to be done from portacabins

I notified Nissan on line regarding the work required then an appointment was made then checked in on line. Dealt with the issue & was helpful with enquiries I asked about.

Brett always goes the extra mile to make sure everything is 100% right.

Everything was absolutely perfect, i walked in a customer a number of months back to order my new car - yesterday i walked out as a friend & my customer adviser Donna Atkinson could do nothing better, the handover & instructions were perfect & I would like to offer my sincerest gratitude to Donna for all the advise & delivering my car earlier than expected - it’s made a special Christmas- thank you all

Brett was a very competent representative of your company He welcomed us cordially with a nice cup of coffee,with a welcoming smile and made us feel comfortable.He showed us around and explained everything we needed to know about our new car. In all a very nice experience

Natalie in service gave excellent customer service. Great experience with service team as opposed to poor customer service in sales

Everything went very smoothly. Neil Morris arranged everything without a problem. Would happily use Lookers in future.

they keep you up to date on your car and what they are doing to it

Easy to use, saves a phone call. No issues on check in or collection. Work carried out on schedule. Car clean and tidy on return. Despite working in temporary portacabin conditions, the staff endeavoured to make me comfortable, with a nice hot drink.

Usual quick and polite response