I have had dealings with lookers on two other occasions and this is our second with motability Angela has guided us both times and we could not fault her professionalism from start to finish she goes above and beyond an asset to lookers Nissan Gatesheadservice plan was part motability plan

Very friendly and efficient service from Jason and at present pleased with the car.

David Tait was great. He called when he said he would and made sure we had all of the information that we needed.

I’m very happy with car I’ve purchased there. It was easygoing, good communication, fast delivery. I did everything online, so couldn’t ask for better service. Thank you

Disappointed that the car didn’t get the professional valet I was promised before collection, but overall a good experience.

Always a first class service and staff are extremely helpful and friendly.

Obviously there was a longer than expected wait (6 months) from order to delivery, but I fully appreciate that that had nothing to do with the dealership, and was primarily down to global supply chain issues.Overall, I felt the people that I dealt with in the dealership were exemplary, from my first contact to receiving my new car. They kept in regular contact, providing updates on delivery dates; and were at all times helpful, courteous and friendly.

Lorraine was helpful, and informative all the way through the process and kept us well informed every step of the way. She was friendly and professional I would like to thank her for all of her help.

Karl Mann and the team were very very Professional and the communication throughout the process was outstanding.@ Gateshead Nissan

The service was very good but replacement parts excessively expensive.