Tracy the receptionist makes you welcome straight away, ask if you want coffee and deals with your query straight away. She put you onto the correct department. The front face of lookers is one of the most important things of a dealership. I've had my nissan pulsar for 6 years and have had it serviced by them. Will not change my car as it gives me great miles per gallon and at this time this is what I need. Look forward to seeing you once again.

Thanks a lot. I really appreciate all that the dealership does for me and my car.

Angela was brilliant, and provided us with everything we needed. An excellent service provided by a lovely lady.

A professional and friendly service from start to finish.

Absolutely fantastic service. I have been in communication with lauren and angela and they are amazing. I was so pleased with the service and turn around of the care.Pleasure to deal with you again. Keep up the good work

It was a smooth and seamless experience from start to finish. We were kept up to date with the progress of our car and when we could expect it to be ready.

Excellent friendly service all the way through would highly recommend

The staff at Lookers Gateshead have been attentive, friendly and extremely helpful throughout the extended period I’ve waited for delivery of my new vehicle. They’ve regularly updated me with events and timescales and I appreciate they’re personal approach to customer service.

Great experience, this is the second car I’ve purchased from this dealership. Lorraine was amazing, gave all the information I needed and explained everything to me. I feel this dealership and staff go the extra mile. I really like how they don’t bombared you with constant calls and messages, you have the time to take in the information and make a decision without feeling pressured. I’d always recommend this dealership, always excellent service and friendly and professional staff

My car was in for service, mot and few other faults all staff went above and beyond to fix my car get it back to me as quickly as possible.Martin Watson Was able to keep me up to date with the car while it was in. I would not go anywhere else or trust my car with another garage Martin has always helped to get me back on the road 5* service as always.