John Mapes (sales person) was incredibly helpful, friendly and his communication (updates on progress) was great.Because of Johns professional and friendly approach we would certainly consider continued business with Lookers in the future.

The experience was almost 100% perfect (particularly given that I arrived on the wrong day due to me having a problem with the date of my last MOT!) but I did note that the text message I received showing the 'track' of my service was not accurate. At about 4 p.m. I kept checking the app and saw that it showed my car was 'awaiting sanitation' before the service. Minutes later, one of your staff came to me to say that the service was complete (but the car still was awaiting a 'valet'.). I guess the system had a 'delay'! No problem but hope this helps.

We were all ready to go ahead with buying a vehicle but unfortunately my child fell ill with a stay in hospital & is still recovering. So, unfortunately my family is priority & we had to let the car go what we originally put a deposit on. Other than that, I can't fault the staff. Michael, the young gentleman we were dealing with was very good at his job & he made us very welcomed too.

Adil was absolutely fantastic and made the experience a special one!

First class service from start to finish. Highly recommend.Five star sales staff.

Very very helpful answered everything nothing was to much trouble

was a better service then our last car from you hence me going to another dealer but came back to you as last car was a nightmere

We have been really impressed with the whole process from start to finish. Jonathan Mapes and the team looked after us so well and couldn't have been more helpful and pleasant to deal with. We came out with the car we were looking for at the right price. Will definitely be recommending and wouldn't hesitate to use again.

Going to sort the fault on the vehicle which is going in every three months .And there was a scratch on the drivers side wing which was not there before I dropped it off but I need to ring you and complain about which I am not happy at all

Jonathan Mapes was extremely helpful with any questions we had. He was really polite and friendly. We didn't feel at all pressured during the whole experience. We came out with the perfect car at the right deal. Buying a car is not something I generally look forward to, but he made it such a pleasant experience. We also met the manager who was just as pleasant to deal with. Will not hesitate to recommend and would definitely use again.