Great follow up from Craig. Issue was not with team. Problem was with lack of mechanics and lack of courtesy cars.Took ages for booking. Follow up was brilliant customer service and a great plan for future service/ issues.
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Online services straight forward and easy to use; very customer friendly.Timescales, staff presentation, work undertaken, information given and overall customer service brilliant.
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
I walked in with no appointment and the staff were amazing!John was brilliant with everything till I got my keys!I had an outstsnding experience and I am so grateful to him!Thank you!
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
From start to finish my dealings with Nissan have been exemplary the service department and Craig in particular were so professional and helpful
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Brilliant service, excellent timing and I now drive a lovely Nissan X-Trail 7 Seater. David Howe sold the car to us and we could not fault him one bit. There’s no where else I would go to in the future except from yous. We will definitely be recommending you to everyone we know.
Verified User
•
Nov 1, 2023
4.0/5
4.0/5
I didn’t get the car charged or washed and there is nothing better than when you pick your car up smelling beautiful and it sparkling.
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Excellent servicePleasant experience very straight forward.
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Staff were easy to give advice
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Everything was made so easy,Gail who looked after us was very professional, friendly and made it a very relaxing exchange of cars. She also explained all of the products available, without any hard sell.We we’re very impressed with the whole experience and happy with the deal and service that Gail gave us
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Everything operated really smoothly on my Micra Recall re keeping in touch.First class service from Lookers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Great follow up from Craig. Issue was not with team. Problem was with lack of mechanics and lack of courtesy cars.Took ages for booking. Follow up was brilliant customer service and a great plan for future service/ issues.
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Online services straight forward and easy to use; very customer friendly.Timescales, staff presentation, work undertaken, information given and overall customer service brilliant.
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
I walked in with no appointment and the staff were amazing!John was brilliant with everything till I got my keys!I had an outstsnding experience and I am so grateful to him!Thank you!
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
From start to finish my dealings with Nissan have been exemplary the service department and Craig in particular were so professional and helpful
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Brilliant service, excellent timing and I now drive a lovely Nissan X-Trail 7 Seater. David Howe sold the car to us and we could not fault him one bit. There’s no where else I would go to in the future except from yous. We will definitely be recommending you to everyone we know.
Verified User
•
Nov 1, 2023
4.0/5
4.0/5
I didn’t get the car charged or washed and there is nothing better than when you pick your car up smelling beautiful and it sparkling.
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Excellent servicePleasant experience very straight forward.
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Staff were easy to give advice
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Everything was made so easy,Gail who looked after us was very professional, friendly and made it a very relaxing exchange of cars. She also explained all of the products available, without any hard sell.We we’re very impressed with the whole experience and happy with the deal and service that Gail gave us
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Everything operated really smoothly on my Micra Recall re keeping in touch.First class service from Lookers.