A fantastic team of people, couldn't do enough for me, Nick and Andy were brilliant, I can't fault the service I received, very professional and knowledgeable.
Verified User
•
May 1, 2023
5.0/5
5.0/5
I absolutely loved Gail! The all experience was great!Many thanks
Verified User
•
May 1, 2023
5.0/5
5.0/5
Gail was extremely helpful and professional. Also very knowledgeable.
Verified User
•
May 1, 2023
5.0/5
5.0/5
Great service as always
Verified User
•
May 1, 2023
5.0/5
5.0/5
I would like to thank Jordan Cairns for his help during the sales process. He made sure everything ran smoothly and quickly.
Verified User
•
May 1, 2023
5.0/5
5.0/5
This was the first time I have ever been to a brand new car dealership in my life and I honestly can say that the experience was phenomenal and surpassed every possible expectation. The experience was made unique and special with the exceptional quality of care I received from Gail. She was super welcoming, friendly and really as excited as I was about going through the process of a new car. I just felt so looked after and really it made what was a very special moment for me even better. The customer care is second to none. Engagement and answering of questions was on point. There was absolutely nothing to fault at all with this dealership. I went away feeling fully informed, properly looked after, respected and valued.
Verified User
•
May 1, 2023
5.0/5
5.0/5
All done via email due to my work schedule - this was excellent service and much easier than in person
Verified User
•
May 1, 2023
5.0/5
5.0/5
Nil of note
Verified User
•
May 1, 2023
5.0/5
5.0/5
Helpful and friendly staff, car was immaculate when I picked it up, thanks
Verified User
•
Apr 30, 2023
4.0/5
4.0/5
The salesperson was excellent in everything that she did. The only real problem was an inability to reach anyone by phone. Over 2 days, despite numerous attempts, only once did I get the phone answered. As this was important, and my salesperson was absent, this made life very difficult. Answering the phone needs to be addressed. Otherwise, everything was excellent. Well done Gail!
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
A fantastic team of people, couldn't do enough for me, Nick and Andy were brilliant, I can't fault the service I received, very professional and knowledgeable.
Verified User
•
May 1, 2023
5.0/5
5.0/5
I absolutely loved Gail! The all experience was great!Many thanks
Verified User
•
May 1, 2023
5.0/5
5.0/5
Gail was extremely helpful and professional. Also very knowledgeable.
Verified User
•
May 1, 2023
5.0/5
5.0/5
Great service as always
Verified User
•
May 1, 2023
5.0/5
5.0/5
I would like to thank Jordan Cairns for his help during the sales process. He made sure everything ran smoothly and quickly.
Verified User
•
May 1, 2023
5.0/5
5.0/5
This was the first time I have ever been to a brand new car dealership in my life and I honestly can say that the experience was phenomenal and surpassed every possible expectation. The experience was made unique and special with the exceptional quality of care I received from Gail. She was super welcoming, friendly and really as excited as I was about going through the process of a new car. I just felt so looked after and really it made what was a very special moment for me even better. The customer care is second to none. Engagement and answering of questions was on point. There was absolutely nothing to fault at all with this dealership. I went away feeling fully informed, properly looked after, respected and valued.
Verified User
•
May 1, 2023
5.0/5
5.0/5
All done via email due to my work schedule - this was excellent service and much easier than in person
Verified User
•
May 1, 2023
5.0/5
5.0/5
Nil of note
Verified User
•
May 1, 2023
5.0/5
5.0/5
Helpful and friendly staff, car was immaculate when I picked it up, thanks
Verified User
•
Apr 30, 2023
4.0/5
4.0/5
The salesperson was excellent in everything that she did. The only real problem was an inability to reach anyone by phone. Over 2 days, despite numerous attempts, only once did I get the phone answered. As this was important, and my salesperson was absent, this made life very difficult. Answering the phone needs to be addressed. Otherwise, everything was excellent. Well done Gail!