Gail was absolutely brilliant so helpful excellent customer service.
Verified User
•
Mar 22, 2023
5.0/5
5.0/5
I have never met a Sales Person as kind and thoughtful as Jack, he was very helpful and pleasant and put my mind at ease about my purchase. He went above and beyond when I was lost in Newcastle City Centre when we had arranged to meet at the Gateshead brach and he even asked if I needed to follow him to Gateshead to get home to Teesside!Thanks Jack, you were a super star!
Verified User
•
Mar 22, 2023
5.0/5
5.0/5
Appreciate the flexibility in making the purchase of the car possible.
Verified User
•
Mar 22, 2023
5.0/5
5.0/5
Excellent so far. I will be in touch when I am ready to take the next step
Verified User
•
Mar 21, 2023
5.0/5
5.0/5
Great customer service and thanks to Jordan Carins
Verified User
•
Mar 21, 2023
5.0/5
5.0/5
Thank you so much to Jordan, Andy and Dan for all of their help and advice on finding my new car. They were all very professional and kept me up to date at all times. I am so happy with my purchase and can’t thank you all enough.
Verified User
•
Mar 20, 2023
5.0/5
5.0/5
All your staff were very attentive and friendly ,my car was returned immaculate both in side and out .
Verified User
•
Mar 20, 2023
5.0/5
5.0/5
David Howe was absolutely fantastic very knowledgeable and friendlyHe went above and beyond to help secure my mobility car I really can’t thank him enoughHe is a credit to Nissan and such a lovely genuine manThank you David 10 stars for you
Verified User
•
Mar 20, 2023
5.0/5
5.0/5
I've had to re-book in for some warranty work.I was disappointed to find out you don't operate a collect and deliver or lift service to your customers.Having read the T&C's of my Nissan Service Plan one of the guarantees is to get you to where you need to be. The only thing I was offered was for you to book me a taxi which I would have to pay for.I know other Nissan dealers have drivers and offer the service of lifts etc free of charge.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Gail was absolutely brilliant so helpful excellent customer service.
Verified User
•
Mar 22, 2023
5.0/5
5.0/5
I have never met a Sales Person as kind and thoughtful as Jack, he was very helpful and pleasant and put my mind at ease about my purchase. He went above and beyond when I was lost in Newcastle City Centre when we had arranged to meet at the Gateshead brach and he even asked if I needed to follow him to Gateshead to get home to Teesside!Thanks Jack, you were a super star!
Verified User
•
Mar 22, 2023
5.0/5
5.0/5
Appreciate the flexibility in making the purchase of the car possible.
Verified User
•
Mar 22, 2023
5.0/5
5.0/5
Excellent so far. I will be in touch when I am ready to take the next step
Verified User
•
Mar 21, 2023
5.0/5
5.0/5
Great customer service and thanks to Jordan Carins
Verified User
•
Mar 21, 2023
5.0/5
5.0/5
Thank you so much to Jordan, Andy and Dan for all of their help and advice on finding my new car. They were all very professional and kept me up to date at all times. I am so happy with my purchase and can’t thank you all enough.
Verified User
•
Mar 20, 2023
5.0/5
5.0/5
All your staff were very attentive and friendly ,my car was returned immaculate both in side and out .
Verified User
•
Mar 20, 2023
5.0/5
5.0/5
David Howe was absolutely fantastic very knowledgeable and friendlyHe went above and beyond to help secure my mobility car I really can’t thank him enoughHe is a credit to Nissan and such a lovely genuine manThank you David 10 stars for you
Verified User
•
Mar 20, 2023
5.0/5
5.0/5
I've had to re-book in for some warranty work.I was disappointed to find out you don't operate a collect and deliver or lift service to your customers.Having read the T&C's of my Nissan Service Plan one of the guarantees is to get you to where you need to be. The only thing I was offered was for you to book me a taxi which I would have to pay for.I know other Nissan dealers have drivers and offer the service of lifts etc free of charge.