Friendly and professional staff.David Howe was exceptional. He explained everything clearly and guided me through the process without putting any pressure on me .
Verified User
•
Mar 10, 2023
5.0/5
5.0/5
Well looked after. Offered a coffee when I arrived. Very professional service. Craig explained everything thoroughly and was very helpful. Kyle has been very good in keeping me updated as I have been waiting for a part to come into stock since last October.
Verified User
•
Mar 10, 2023
5.0/5
5.0/5
Staff were very helpful and courteous which made my car buying experience very enjoyable.Special thanks must go to Gail Squires at the Newcastle branch, who went above and beyond for my Wife and I.
Verified User
•
Mar 9, 2023
5.0/5
5.0/5
Professional and efficient.
Verified User
•
Mar 8, 2023
5.0/5
5.0/5
I would like to express my satisfaction with the overall service received. The staff were exemplary from the meet and greet, the service administrator, the technician responsible for the safety check, the mechanic who did the warranty work and the car wash staff. I was also pleaed that I was allowed to choose my pick up time. Great job all roundMy answer to the Service Plan above was because I have previously signed up for it.
Verified User
•
Mar 8, 2023
5.0/5
5.0/5
JORDAN CARIN was the salesman and he was extremely helpful and knowledgeable. Very friendly and polite.
Verified User
•
Mar 7, 2023
5.0/5
5.0/5
The sales man Jordan couldn't have been better and kept us informed every step of the way through buying our car .
Verified User
•
Mar 7, 2023
5.0/5
5.0/5
Fast and friendly service
Verified User
•
Mar 7, 2023
5.0/5
5.0/5
Excellent as usual!
Verified User
•
Mar 7, 2023
5.0/5
5.0/5
T.here was some delays regarding the MOT. The car had to be taken to another service garage. This proved to be time consuming.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Friendly and professional staff.David Howe was exceptional. He explained everything clearly and guided me through the process without putting any pressure on me .
Verified User
•
Mar 10, 2023
5.0/5
5.0/5
Well looked after. Offered a coffee when I arrived. Very professional service. Craig explained everything thoroughly and was very helpful. Kyle has been very good in keeping me updated as I have been waiting for a part to come into stock since last October.
Verified User
•
Mar 10, 2023
5.0/5
5.0/5
Staff were very helpful and courteous which made my car buying experience very enjoyable.Special thanks must go to Gail Squires at the Newcastle branch, who went above and beyond for my Wife and I.
Verified User
•
Mar 9, 2023
5.0/5
5.0/5
Professional and efficient.
Verified User
•
Mar 8, 2023
5.0/5
5.0/5
I would like to express my satisfaction with the overall service received. The staff were exemplary from the meet and greet, the service administrator, the technician responsible for the safety check, the mechanic who did the warranty work and the car wash staff. I was also pleaed that I was allowed to choose my pick up time. Great job all roundMy answer to the Service Plan above was because I have previously signed up for it.
Verified User
•
Mar 8, 2023
5.0/5
5.0/5
JORDAN CARIN was the salesman and he was extremely helpful and knowledgeable. Very friendly and polite.
Verified User
•
Mar 7, 2023
5.0/5
5.0/5
The sales man Jordan couldn't have been better and kept us informed every step of the way through buying our car .
Verified User
•
Mar 7, 2023
5.0/5
5.0/5
Fast and friendly service
Verified User
•
Mar 7, 2023
5.0/5
5.0/5
Excellent as usual!
Verified User
•
Mar 7, 2023
5.0/5
5.0/5
T.here was some delays regarding the MOT. The car had to be taken to another service garage. This proved to be time consuming.