Our main contact with our new Nissan Juke purchase was David, his customer service from the offset was great. He made our purchase experience very easy. His service style was very calm and he helped us complete the digital applications to make it easier for us. I would definately recommend David. "Thanks again David".
Verified User
•
Feb 13, 2023
5.0/5
5.0/5
The gentleman who helped me secure this vehicle was Mr Jack Carr and I just commend him on an excellent job and perfect service to me throughout the entire process.
Verified User
•
Feb 12, 2023
5.0/5
5.0/5
The vehicle was booked in for a service and repair on Bluetooth connection issue on the same appointment. The service was carried out without any issues, however the bluetooth issue was reported as repaired by the technician.When the service team took me to the vehicle, it was discovered as not repaired. I had to rebook for the following week to carry out further investigation.On the second visit, it identified an issue with the stereo/display unit and the emergency button battery; Both needed to be confirmed to be replaced by warranty.On the third visit, the battery and stereo/display unit was replaced.All sorted now.
Verified User
•
Feb 8, 2023
5.0/5
5.0/5
After a bad experience with Lookers Leeds, Lookers Newcastle were brilliant, spot on with what we needed and sorted very quickly.
Verified User
•
Feb 8, 2023
5.0/5
5.0/5
Lovey service Dave was very through and helped in every stop possible.
Verified User
•
Feb 8, 2023
4.0/5
4.0/5
Your team at Nissan Newcastle were attentive, proffessional, friendly and effective however the used car I was considering was reserved and sold before I made my decision to proceed. I've since bought a different vehicle elsewhere so am no longer in the market.Thank you.
Verified User
•
Feb 6, 2023
5.0/5
5.0/5
Very satisfied with my recent purchase, James Dean was excellent and a pleasure to deal with, my only negative comment would be speaking to the call Center in my initial enquiry I felt like it was a waste of time and would have preferred to speak straight to an member of the sales team. Thanks again James.
Verified User
•
Feb 6, 2023
5.0/5
5.0/5
James Dean- was amazing he was very helpful!
Verified User
•
Feb 6, 2023
5.0/5
5.0/5
David made the whole process easy from start to finish, updated me with video links and completed everything he said he would do .Very happy with my new car thank you
Verified User
•
Feb 6, 2023
5.0/5
5.0/5
Gail at Newcastle Lookers was fantastic a credit to your company and very knowledgeable it was a pleasure to deal with her.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Our main contact with our new Nissan Juke purchase was David, his customer service from the offset was great. He made our purchase experience very easy. His service style was very calm and he helped us complete the digital applications to make it easier for us. I would definately recommend David. "Thanks again David".
Verified User
•
Feb 13, 2023
5.0/5
5.0/5
The gentleman who helped me secure this vehicle was Mr Jack Carr and I just commend him on an excellent job and perfect service to me throughout the entire process.
Verified User
•
Feb 12, 2023
5.0/5
5.0/5
The vehicle was booked in for a service and repair on Bluetooth connection issue on the same appointment. The service was carried out without any issues, however the bluetooth issue was reported as repaired by the technician.When the service team took me to the vehicle, it was discovered as not repaired. I had to rebook for the following week to carry out further investigation.On the second visit, it identified an issue with the stereo/display unit and the emergency button battery; Both needed to be confirmed to be replaced by warranty.On the third visit, the battery and stereo/display unit was replaced.All sorted now.
Verified User
•
Feb 8, 2023
5.0/5
5.0/5
After a bad experience with Lookers Leeds, Lookers Newcastle were brilliant, spot on with what we needed and sorted very quickly.
Verified User
•
Feb 8, 2023
5.0/5
5.0/5
Lovey service Dave was very through and helped in every stop possible.
Verified User
•
Feb 8, 2023
4.0/5
4.0/5
Your team at Nissan Newcastle were attentive, proffessional, friendly and effective however the used car I was considering was reserved and sold before I made my decision to proceed. I've since bought a different vehicle elsewhere so am no longer in the market.Thank you.
Verified User
•
Feb 6, 2023
5.0/5
5.0/5
Very satisfied with my recent purchase, James Dean was excellent and a pleasure to deal with, my only negative comment would be speaking to the call Center in my initial enquiry I felt like it was a waste of time and would have preferred to speak straight to an member of the sales team. Thanks again James.
Verified User
•
Feb 6, 2023
5.0/5
5.0/5
James Dean- was amazing he was very helpful!
Verified User
•
Feb 6, 2023
5.0/5
5.0/5
David made the whole process easy from start to finish, updated me with video links and completed everything he said he would do .Very happy with my new car thank you
Verified User
•
Feb 6, 2023
5.0/5
5.0/5
Gail at Newcastle Lookers was fantastic a credit to your company and very knowledgeable it was a pleasure to deal with her.