The staff are amazing they listen to you answer your questions lovely people
Verified User
•
Feb 20, 2023
5.0/5
5.0/5
Very efficient and explanation was clear
Verified User
•
Feb 16, 2023
5.0/5
5.0/5
Brilliant communication and knowledge of the sales guy. Unfortunately the car I was going to view had problems out with their control. Complete honesty from the sales guy and kept me informed at all times. Would definitely look here in the future or recommend. Thanks. ⭐⭐⭐⭐⭐
Verified User
•
Feb 16, 2023
5.0/5
5.0/5
Daniel came along just at the right time and gave us the experience we had been waiting for all day. We had visited a number of garages before and we had a budget and style of car in mind and wanted it sorted that day. We were ready to spend! Other than a brief conversation on a couple of sites, no one gave us much support which appreciate was hands off but it was too hands off for what we needed. Daniel was the first person to invite us inside to chat and offer us a coffee and to look at what cars were available. As it would happen, it was a car we had seen and would have test drove if someone had given us more help. It was on a site that had QR codes which are really counterproductive and only alienated us from that particular garage as the phone reception wasn't good and the staff weren't attentive enough to come out and help; other than telling us a couple of prices, they quickly went back inside. The help Daniel gave was spot on and he managed us through the process really well. Would recommend, he was great and the rest of the team.
Verified User
•
Feb 15, 2023
5.0/5
5.0/5
Our main contact with our new Nissan Juke purchase was David, his customer service from the offset was great. He made our purchase experience very easy. His service style was very calm and he helped us complete the digital applications to make it easier for us. I would definately recommend David. "Thanks again David".
Verified User
•
Feb 13, 2023
5.0/5
5.0/5
The gentleman who helped me secure this vehicle was Mr Jack Carr and I just commend him on an excellent job and perfect service to me throughout the entire process.
Verified User
•
Feb 12, 2023
5.0/5
5.0/5
The vehicle was booked in for a service and repair on Bluetooth connection issue on the same appointment. The service was carried out without any issues, however the bluetooth issue was reported as repaired by the technician.When the service team took me to the vehicle, it was discovered as not repaired. I had to rebook for the following week to carry out further investigation.On the second visit, it identified an issue with the stereo/display unit and the emergency button battery; Both needed to be confirmed to be replaced by warranty.On the third visit, the battery and stereo/display unit was replaced.All sorted now.
Verified User
•
Feb 8, 2023
5.0/5
5.0/5
After a bad experience with Lookers Leeds, Lookers Newcastle were brilliant, spot on with what we needed and sorted very quickly.
Verified User
•
Feb 8, 2023
5.0/5
5.0/5
Lovey service Dave was very through and helped in every stop possible.
Verified User
•
Feb 8, 2023
4.0/5
4.0/5
Your team at Nissan Newcastle were attentive, proffessional, friendly and effective however the used car I was considering was reserved and sold before I made my decision to proceed. I've since bought a different vehicle elsewhere so am no longer in the market.Thank you.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
The staff are amazing they listen to you answer your questions lovely people
Verified User
•
Feb 20, 2023
5.0/5
5.0/5
Very efficient and explanation was clear
Verified User
•
Feb 16, 2023
5.0/5
5.0/5
Brilliant communication and knowledge of the sales guy. Unfortunately the car I was going to view had problems out with their control. Complete honesty from the sales guy and kept me informed at all times. Would definitely look here in the future or recommend. Thanks. ⭐⭐⭐⭐⭐
Verified User
•
Feb 16, 2023
5.0/5
5.0/5
Daniel came along just at the right time and gave us the experience we had been waiting for all day. We had visited a number of garages before and we had a budget and style of car in mind and wanted it sorted that day. We were ready to spend! Other than a brief conversation on a couple of sites, no one gave us much support which appreciate was hands off but it was too hands off for what we needed. Daniel was the first person to invite us inside to chat and offer us a coffee and to look at what cars were available. As it would happen, it was a car we had seen and would have test drove if someone had given us more help. It was on a site that had QR codes which are really counterproductive and only alienated us from that particular garage as the phone reception wasn't good and the staff weren't attentive enough to come out and help; other than telling us a couple of prices, they quickly went back inside. The help Daniel gave was spot on and he managed us through the process really well. Would recommend, he was great and the rest of the team.
Verified User
•
Feb 15, 2023
5.0/5
5.0/5
Our main contact with our new Nissan Juke purchase was David, his customer service from the offset was great. He made our purchase experience very easy. His service style was very calm and he helped us complete the digital applications to make it easier for us. I would definately recommend David. "Thanks again David".
Verified User
•
Feb 13, 2023
5.0/5
5.0/5
The gentleman who helped me secure this vehicle was Mr Jack Carr and I just commend him on an excellent job and perfect service to me throughout the entire process.
Verified User
•
Feb 12, 2023
5.0/5
5.0/5
The vehicle was booked in for a service and repair on Bluetooth connection issue on the same appointment. The service was carried out without any issues, however the bluetooth issue was reported as repaired by the technician.When the service team took me to the vehicle, it was discovered as not repaired. I had to rebook for the following week to carry out further investigation.On the second visit, it identified an issue with the stereo/display unit and the emergency button battery; Both needed to be confirmed to be replaced by warranty.On the third visit, the battery and stereo/display unit was replaced.All sorted now.
Verified User
•
Feb 8, 2023
5.0/5
5.0/5
After a bad experience with Lookers Leeds, Lookers Newcastle were brilliant, spot on with what we needed and sorted very quickly.
Verified User
•
Feb 8, 2023
5.0/5
5.0/5
Lovey service Dave was very through and helped in every stop possible.
Verified User
•
Feb 8, 2023
4.0/5
4.0/5
Your team at Nissan Newcastle were attentive, proffessional, friendly and effective however the used car I was considering was reserved and sold before I made my decision to proceed. I've since bought a different vehicle elsewhere so am no longer in the market.Thank you.