The only criticism I can give is the fact I was a motobility customer and letting me drive the tekna version of the xtrail wasn't fair because it was not on the scheme you spoiled me!
Verified User
•
Jan 13, 2023
5.0/5
5.0/5
The person dealing with me was very polite and very informative.He continually checked that I understood the things he was telling me.
Verified User
•
Jan 13, 2023
5.0/5
5.0/5
I would like to say your valeting service is a joke my car came out as dirty after is was washed.I would like to know why a filter was fitted.
Verified User
•
Jan 13, 2023
5.0/5
5.0/5
Jordan Cairns was excellent in his role. He struck just the right tone and was helpful, professional and very personable. He didn't give us any flannel and his style tips were invaluable!
Verified User
•
Jan 12, 2023
5.0/5
5.0/5
Excellent service car was spotless when returned
Verified User
•
Jan 12, 2023
5.0/5
5.0/5
Jordan Carins was very pleasant and helpful. Nothing was too much bother for him and he was professional.
Verified User
•
Jan 12, 2023
5.0/5
5.0/5
Very pleasant experience mot and service all done quickly.Very pleased as we travel from Hartlepool to Newcastle and will continue to do so as the staff are very welcoming. Will continue to use this garage.
Verified User
•
Jan 12, 2023
5.0/5
5.0/5
No comments, everything was fine 👍
Verified User
•
Jan 12, 2023
5.0/5
5.0/5
First class all round from start to finish.
Verified User
•
Jan 11, 2023
4.0/5
4.0/5
Jordan was extremely helpful, professional and friendly. He was a pleasure to deal with and we love our new car. We would have liked to have seen the price move slightly when we decided to pay cash, however, this was a manager’s decision. We also found the extra products (cleaning products, tax, warranty etc) slightly confusing. These seem to have been added to our purchase without us knowing. Only when I asked if there were any products added, were they outlined and taken off.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
The only criticism I can give is the fact I was a motobility customer and letting me drive the tekna version of the xtrail wasn't fair because it was not on the scheme you spoiled me!
Verified User
•
Jan 13, 2023
5.0/5
5.0/5
The person dealing with me was very polite and very informative.He continually checked that I understood the things he was telling me.
Verified User
•
Jan 13, 2023
5.0/5
5.0/5
I would like to say your valeting service is a joke my car came out as dirty after is was washed.I would like to know why a filter was fitted.
Verified User
•
Jan 13, 2023
5.0/5
5.0/5
Jordan Cairns was excellent in his role. He struck just the right tone and was helpful, professional and very personable. He didn't give us any flannel and his style tips were invaluable!
Verified User
•
Jan 12, 2023
5.0/5
5.0/5
Excellent service car was spotless when returned
Verified User
•
Jan 12, 2023
5.0/5
5.0/5
Jordan Carins was very pleasant and helpful. Nothing was too much bother for him and he was professional.
Verified User
•
Jan 12, 2023
5.0/5
5.0/5
Very pleasant experience mot and service all done quickly.Very pleased as we travel from Hartlepool to Newcastle and will continue to do so as the staff are very welcoming. Will continue to use this garage.
Verified User
•
Jan 12, 2023
5.0/5
5.0/5
No comments, everything was fine 👍
Verified User
•
Jan 12, 2023
5.0/5
5.0/5
First class all round from start to finish.
Verified User
•
Jan 11, 2023
4.0/5
4.0/5
Jordan was extremely helpful, professional and friendly. He was a pleasure to deal with and we love our new car. We would have liked to have seen the price move slightly when we decided to pay cash, however, this was a manager’s decision. We also found the extra products (cleaning products, tax, warranty etc) slightly confusing. These seem to have been added to our purchase without us knowing. Only when I asked if there were any products added, were they outlined and taken off.